Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Magan Payne

Magan Payne

Office Administration
Broken Bow,OK

Summary

Dedicated Office Assistant with over 10 successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors. Great people skills. Strong knowledge of Lindsey Software and history achieving high data output. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional.

Overview

16
16
years of professional experience

Work History

Personal Care Assistant

Oakview Healthcare
07.2023 - Current
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Planned, prepared, and served meals and snacks according to prescribed diets.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Assisted with daily living activities, running errands, and household chores.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.

Office Assistant

Broken Bow Housing Authority
03.2013 - Current
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Maintained and updated office records, both digital and physical.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Collaborated with various departments to complete assigned tasks.
  • Ordered office supplies and kept office stocked with needed resources to operate smoothly.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Delivered clerical support by handling range of routine and special requirements.
  • Scheduled and coordinated travel arrangements for office staff members.
  • Organized events and meetings to maximize capacity and keep event venues running smoothly.
  • Monitored security to help maintain equipment, data and information safety.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Input data into spreadsheets and databases.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Utilized office management software to record and track customer information.
  • Edited and proofread documents for accuracy and completeness.
  • Coordinated and scheduled meetings and appointments.

Cashier

Pruetts
01.2008 - 05.2013
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Assistant Manager

Catos Clothing
08.2011 - 03.2013
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Increased employee performance and job satisfaction to strengthen retention and engagement.

Education

High School Diploma - Basics

Memorial High School
Victoria, TX
05.2003

Skills

  • Customer Service
  • Employee Training
  • Multi-Line Phone Proficiency
  • Team Bonding
  • Social Media Knowledge
  • Time Management
  • Valid Driver's License
  • Bank Deposit Reconciliation
  • Dedicated Team Player
  • Strong Interpersonal Skills
  • Quality Inspection and Control
  • Work Orders
  • Adobe Systems Adobe Acrobat
  • Microsoft Word
  • Information Confidentiality
  • Microsoft Windows
  • Microsoft Outlook
  • Google Docs
  • Drafting Correspondence
  • Payment Processing
  • Organizing and Categorizing
  • Records Preparation
  • Critical Thinking
  • LinkedIn
  • Filing
  • Typing

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Your task is not to foresee the future, but to enable it.
Antoine de Saint-Exupéry

Timeline

Personal Care Assistant

Oakview Healthcare
07.2023 - Current

Office Assistant

Broken Bow Housing Authority
03.2013 - Current

Assistant Manager

Catos Clothing
08.2011 - 03.2013

Cashier

Pruetts
01.2008 - 05.2013

High School Diploma - Basics

Memorial High School

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Magan PayneOffice Administration