Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Magda Cuevas

Houston,Texas

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

16
16
years of professional experience

Work History

Checker

Seal Fast
Houston, TX
01.2013 - 01.2024
  • Adhered to all company policies regarding returns, exchanges, refunds.
  • Provided excellent customer service during all interactions with customers.
  • Helped process returns and exchanges quickly while following company procedures.
  • Responded to customers' questions regarding store policies and services.
  • Inspected returned items for damage before accepting them back into inventory.
  • Followed safety guidelines in order to prevent accidents on the job.
  • Maintained a neat, organized checkout area by cleaning shelves, counters, bags and equipment throughout shift.
  • Followed safety procedures when handling hazardous materials.
  • Assisted in stocking shelves when needed.
  • Wrapped purchased items securely before handing them over to customers.
  • Compiled records such as sales totals and inventories.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Sorted products and materials into predetermined sequences for display, packing, shipping and storage.
  • Maintained clean work environment in compliance with industry standards.
  • Inspected incoming shipments for product conformity and accuracy.
  • Adhered to safety protocols while handling hazardous materials or substances.

Cashier

Church's Chicken
Houston, TX
03.2008 - 09.2010
  • Stocked shelves with merchandise when needed.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Performed other duties as assigned by management.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Followed company security procedures for handling large sums of money.
  • Answered customer inquiries regarding store policies and procedures.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Collected payments and provided accurate change.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Greeted customers promptly and responded to questions.
  • Answered phone calls to assist customers with questions and orders.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Operated cash registers, ensuring accurate transactions and customer satisfaction.
  • Managed cash drawer, balancing daily receipts and deposits.
  • Provided exceptional customer service during checkout process.
  • Trained new cashiers on register procedures, policies, and best practices.
  • Followed proper opening/closing procedures for cashier station security.
  • Assisted with stocking shelves when needed ensuring a seamless shopping experience.

Education

GED -

Aama Adelante
Houston, TX
06-2012

Skills

  • Money Handling
  • Merchandise Stocking
  • Basic Math
  • Customer Service
  • Task Prioritization
  • Team building
  • Self Motivation
  • Product Inspection
  • Continuous Improvement
  • Team Collaboration
  • Decision-Making
  • Excellent Communication
  • Adaptability and Flexibility
  • Active Listening
  • Time Management
  • Professionalism
  • Adaptability

Languages

Spanish
Professional
English
Limited

Timeline

Checker

Seal Fast
01.2013 - 01.2024

Cashier

Church's Chicken
03.2008 - 09.2010

GED -

Aama Adelante

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Magda Cuevas