Magda Rodriguez Maldonado
Atlanta,GA
Summary
Friendly Sales Advisor knowledgeable about High End Fashion products and skilled at connecting customers with solutions. Adept at listening to needs and conveying information. Poised to leverage sales and service expertise developed over seven years in the High End and Educational Industries. An astute Customer and Client Strategist with robust experience acquired over the years in delivering optimal results & value directed towards education, high end industry, socio-economic development, and cultural affairs in high-growth environments. Skilled in developing strategies for developing key events in different venues, employee supervision, and capital improvement. Articulate communicator with exceptional mentoring skills in transforming prospects into customers.
Overview
23
23
years of professional experience
5
5
Certification
Work History
Fine Arts Music Educator
King Elementary School
Current - Current
- Managed limited budget.
- Mentored students of different ages and backgrounds in music theory, composition and performance.
- Implemented after-school programs focused on specific musical genres or skill levels, providing additional opportunities for students to explore their interests in depth.
- Created and managed of a diverse portfolio of student programs and activities that cater to the unique interests and needs of our student’s diverse communities.
- Developed and executed a comprehensive strategy for student involvement and engagement aligned with the institutional policies, regulations, mission and values.
- Promoted diversity and inclusion in all student involvement activities.
- Developed assessment strategies to ensure the impact of student involvement programs.
- Built and nurtured strong relationships among external organizations from diverse cultural backgrounds and academic communities to impact recruitment, retention and educational performance.
- Developed visionary and sustainable plans for producing shows and events that align with the mission of the Division of the Fine Arts each academic year.
- Identified and tracked appropriate key performance indicators that measure the achievement of outcomes and impact the organization’s goals and image.
- Increased student participation in extracurricular ensembles through targeted recruitment efforts and consistent encouragement during class time.
- Assessed student learning to evaluate student learning and progress through tests, performances and portfolios.
- Improved overall musicianship of students by implementing a rigorous practice schedule and performance opportunities.
- Utilized assessment data to identify areas for improvement in both individual students'' abilities and the overall program quality.
- Scheduled shows and performances in accordance with school calendar.
- Incorporated creative activities into lessons to engage students and spark interest in music.
- Utilized current technology and interactive teaching methods to enhance student engagement.
- Incorporated student interests and experiences to make learning relevant and meaningful.
- Planned and delivered lessons to teach classes in arts to engage and educate students.
- Familiarized students with basic concepts of music such as notes, tempo, symphony, beats, compositions, and chords.
- Provided extra help and support to offer additional support to struggling students and encourage success in art subjects.
- Provided feedback and grades to provide regular feedback on student progress and assigned grades based on performance.
- Advised parents of student progress by communicating student's achievements and developing methods for improvement.
- Established strong relationships with parents and guardians to facilitate effective communication regarding student progress.
- Planned and executed targeted lesson plans to instruct on music theory, music history, and performance etiquette.
- Collaborated with other music teachers to expand student knowledge and deliver comprehensive learning experiences.
- Sponsored student fine arts clubs, attending club meetings and events.
- Enhanced student performance through individualized instruction, addressing diverse learning styles.
- Provided individualized instruction to provide students with equal learning opportunities.
- Communicated with parents to maintain regular communication about student progress and any concerns.
- Mentored struggling students with individualized approach to enhance learning.
- Encouraged social interaction and collaboration among students to foster camaraderie and teamwork.
- Collaborated with community arts organizations to bring real-world experiences into classrooms and provide students with opportunities for learning and growth.
- Fostered love for art and learning to inspire students to pursue passions and interests.
- Tailored instruction to meet individual student needs and cultivated inclusive learning environment.
- Adapted instruction to meet individual student needs to differentiate instruction to meet students' diverse learning needs and abilities.
- Fostered a positive learning environment by creating engaging lesson plans that incorporated elements of music history, theory, and composition.
- Evaluated and graded students' class work, performances, projects, assignments and papers.
- Attended department meetings and collaborated with other fine arts teachers.
- Gathered display materials and distributed programs for shows and performances.
- Assessed student performance and provided constructive feedback to guide progress.
- Used technology in classrooms to integrate technology and multimedia tools into art lessons and enhance student learning.
- Created supportive and inclusive learning environments to foster positive classrooms that support student growth and learning.
- Managed classroom behavior to establish and maintain clear classroom behavior and discipline expectations.
- Supervised students during rehearsals to provide direction to students during practice sessions.
- Developed comprehensive music curriculum by incorporating various teaching methods and innovative techniques.
- Collaborated with fellow educators to create interdisciplinary lessons connecting music education to other subjects such as math or language arts.
- Excellent communication skills, both verbal and written.
- Delivered services to customer locations within specific timeframes.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Passionate about learning and committed to continual improvement.
- Demonstrated leadership skills in managing projects from concept to completion.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Proven ability to learn quickly and adapt to new situations.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Professor
University of Sagrado Corazón
08.2018 - 07.2021
- Imparted education to undergraduate students in courses under the Humanities Department: MUS 114-115; MUS 211; MUS 215; MUS 311-312; MUS 492.
- Leveraged Differentiated Instruction teaching strategies and methods to educate diverse student populations and maximize their performance.
- Created and managed of a diverse portfolio of student programs and activities that cater to the unique interests and needs of our student’s diverse communities.
- Developed and executed a comprehensive strategy for student involvement and engagement aligned with the institutional policies, regulations, mission and values.
- Promoted diversity and inclusion in all student involvement activities.
- Developed assessment strategies to ensure the impact of student involvement programs
- Built relationships and created networking opportunities with teachers, counselors, students, parents, and alumni through prospect outreach via various media.
- Identified and tracked appropriate key performance indicators that measure the achievement of outcomes and impact the organization’s goals and image.
- Assessed students to track their progress toward achievement of course and career objectives.
- Evaluated student progress using both formative and summative assessments to provide targeted feedback for continuous improvement.
- Shifted between informal and formal methods of teaching to create multi-layered web of learning incorporating experiments, practical activities, discussions, and projects into lessons.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proven ability to learn quickly and adapt to new situations.
- Learned and adapted quickly to new technology and software applications.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Boosted overall department performance by mentoring junior faculty members and sharing best practices.
- Expanded program offerings by proposing new courses based on current trends within the field of study.
- Established industry connections for students by organizing guest speaker events, workshops, and networking opportunities.
- Conducted engaging in-class discussions to facilitate learning and encourage participation.
- Created materials and exercises to illustrate application of course concepts.
- Maintained regular office hours to provide struggling students with additional course help.
- Met with students to dispense study and career advice and provide guidance and potential opportunities within chosen field.
- Developed diversified course curriculum to meet regulatory standards and support learning objectives.
- Established and maintained inclusive, collegial and collaborative culture within classroom.
- Graded tests and assignments and uploaded to school database.
- Supported multidisciplinary research teams focused on scholarly publication.
- Strengthened department reputation by presenting at conferences, serving on committees, and participating in professional organizations.
- Designed and implemented various educational activities and programs to meet student needs.
- Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.
- Increased course relevance by incorporating real-world examples and case studies into lesson plans.
- Mentored and supervised graduate students, providing valuable guidance for thesis work, research projects, and professional development.
- Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations.
- Impartially evaluated papers, projects and homework assignments of students, delegating grading to teaching assistants when appropriate.
- Ensured curriculum alignment with academic standards through regular course review and updates.
- Graded quizzes, tests, homework, and projects to provide students with timely academic progress information and feedback.
- Developed innovative teaching methods tailored to diverse learning styles, enhancing student comprehension and success rates.
- Guided students in researching, structuring and presenting debate case.
- Advised students on academic planning, career goals, internships, research opportunities, and graduate school applications to foster successful outcomes post-graduation.
- Instructed and evaluated students in classroom in alignment with college mission by incorporating innovative teaching and learning strategies.
- Participated in various campus memberships at each assigned school to promote academics and faculty development.
- Enhanced student understanding by designing interactive and engaging lectures.
- Developed semester outlines and instructional plans for each class session to comply with stated course objectives.
- Demonstrated strong interpersonal and communication skills, resulting in clear subject matter discussion with students.
- Incorporated instructional technologies in course delivery for both in-class and online instruction.
- Created dynamic learning environment that valued instructor and student interaction.
- Facilitated cross-disciplinary learning opportunities for students by collaborating with colleagues from other departments.
- Championed diversity within the department through recruitment efforts, inclusive curriculum design, and community outreach events.
- Improved student retention rates through proactive communication and support.
- Reviewed program materials and coordinated updates to keep department materials relevant and accurate.
- Created syllabus and instructional plans for each class session in accord with stated course objectives.
- Identified research opportunities for students, assisting with gathering data and drawing conclusions for projects.
- Assisted in accreditation processes by gathering necessary documentation, preparing reports, and participating in site visits as needed.
- Promoted collaboration by developing group projects and fostering a positive learning environment.
- Developed strong communication and organizational skills through working on group projects.
- Delivered services to customer locations within specific timeframes.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Identified issues, analyzed information and provided solutions to problems.
- Developed and maintained courteous and effective working relationships.
Leading Team and Workshop Facilitator / Coach
Various Companies
08.2014 - 06.2020
- Served as a professor, coach, and workshop facilitator to teachers, school administrators, students, and parents from all socio-economic backgrounds
- Created and implemented scientific based strategies for coaching and mentoring business entrepreneurs, educators, administrators and students in diverse topics directed to improve their performance level and leverage their skills to escalate and maximize their potential
- Organized cultural and communities’ events to reach out different populations including marginalized communities
- Trained administrators and employees on strategic planning, economic sustainable plans, fundraising, and marketing strategies to accomplish their targeted goals and growth in diverse areas
- Collaborated with partnering divisions and organizations
- Hosted community events
- Developed visionary and sustainable plans for producing shows and events that align with the mission of the organization
- Identified and tracked appropriate key performance indicators that measure the achievement of outcomes and impact the organization’s goals and image
- Created and managed of a diverse portfolio of student programs and activities that cater to the unique interests and needs of our student’s diverse communities
- Developed and executed a comprehensive strategy for student involvement and engagement aligned with the institutional policies, regulations, mission and values
- Promoted diversity and inclusion in all student involvement activities
- Developed assessment strategies to ensure the impact of student involvement programs.
- Tracked service activities and outcomes against outlined plans and goals.
- Maintained internal database of service workers, participants, activities and other relevant details.
- Planned special [Type] events for program participants based on changing needs, times of year, and availability.
- Increased participant satisfaction by consistently delivering engaging and informative workshops, as evidenced by post-event evaluations.
- Monitored attendee participation throughout workshops closely enough so as not only gauge comprehension levels but also adjust pacing accordingly when necessary.
- Planned and facilitated [Type] workshops in accordance with [Type] curricula, employing varied methods to maximize attendance.
- Provided leadership for program workers and attendees, guiding day-to-day activities and facilitating [Type] environment.
- Advocated for program participants in [Type] program, outlining cases and needs to program executives.
- Facilitated dialogue between participants, family and program workers to provide best possible program and individualized program.
- Collected data on program efficacy through data analysis and implemented solutions for improvement.
- Identified areas in need of improvement and implemented solutions.
- Facilitated community outreach to expand participation and support.
- Approached issues proactively to best meet current and future community needs.
- Maintained up-to-date knowledge on industry trends and developments, incorporating relevant information into workshops as needed.
- Helped create comprehensive program to meet the organization needs.
- Utilized multimedia tools effectively within workshops to facilitate greater understanding of complex concepts.
- Remained adaptable by modifying workshop content or delivery style in response to participant feedback, ensuring maximum relevance and effectiveness.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated leadership skills in managing projects from concept to completion.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Excellent communication skills, both verbal and written.
- Cultivated interpersonal skills by building positive relationships with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Managed time efficiently in order to complete all tasks within deadlines.
- Strengthened communication skills through regular interactions with others.
- Developed and maintained courteous and effective working relationships.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Organized and detail-oriented with a strong work ethic.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Proven ability to develop and implement creative solutions to complex problems.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Learned and adapted quickly to new technology and software applications.
- Developed and implemented comprehensive training program for new coaches to increase resilience and performance.
- Mentored assistant coaches to develop their leadership skills and improve their understanding of coaching strategies.
- Analyzed and evaluated team performance metrics to identify areas of improvement.
- Utilized positive communication to encourage team and promote integrity and respect.
- Utilized various coaching models and techniques to maximize client success.
- Developed relationships with clients to provide ongoing support and encouragement.
- Offered constructive feedback to clients to help reach goals.
- Assisted clients in setting and achieving personal and professional goals.
- Facilitated group coaching sessions and provided individual coaching support.
Professor
University of Puerto Rico System
08.2017 - 05.2018
- Instructed the course of Art 3276 Art Appreciation; Humanities 3112Culturas Occidentales III & IV to undergraduate students.
- Developed and executed a comprehensive strategy for student involvement and engagement aligned with the institutional policies, regulations, mission and values.
- Attended the Department of Humanities Academic activities, students advising process, drafted activities to reach out to the external and alumni communities, and all projects assigned by the Chancellor
- Managed effective communications outlets to promote upcoming opportunities.
- Built relationships and created networking opportunities with teachers, counselors, students, parents, and alumni through prospect outreach via various media.
- Maintained timely, individualized, pro-active communication with prospective students to provide information regarding campus visits and to discuss their interests.
- Partnered with the Arts and Cultural Affairs team in various activities.
- In charge of a musical theater performance ensemble.
- Evaluated student progress using both formative and summative assessments to provide targeted feedback for continuous improvement.
- Shifted between informal and formal methods of teaching to create multi-layered web of learning incorporating experiments, practical activities, discussions, and projects into lessons.
- Expanded program offerings by proposing new courses based on current trends within the field of study.
- Established industry connections for students by organizing guest speaker events, workshops, and networking opportunities.
- Conducted engaging in-class discussions to facilitate learning and encourage participation.
- Created materials and exercises to illustrate application of course concepts.
- Learned and adapted quickly to new technology and software applications.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Excellent communication skills, both verbal and written.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Used different learning modes and types of technology to engage students in achieving learning outcomes.
- Improved student retention rates through proactive communication and support.
- Championed diversity within the department through recruitment efforts, inclusive curriculum design, and community outreach events.
Director of Communications, Marketing & Sales Area
IniciativaTecnológica del Norte, Inc.
06.2013 - 06.2014
- Responsible for managing all communications, marketing, events coordination, educational workshops, strategic fundraising planning, and the execution of projects aligned to the plan across 15 municipalities located within the Northern-Central Region of Puerto Rico.
- In charge of all events for 14 counties.
- Worked closely with the CEO's overall logistic efforts to achieve the corporation's financial goals, customer service standards expectations, sustainable business incubation growth, and effective government, public relations, and fundraising events.
- Leveraged skills to articulate issues, problems solving, and elevate recommendations to manage multiple priorities in a fast pace, high-intensity environment.
- Lead team member of the Director’s Advisory Board.
- Developed visionary and sustainable plans for producing shows and events that align with the mission of the organization.
- Identified and tracked appropriate key performance indicators that measure the achievement of outcomes and impact the organization’s goals and image.
- Created and managed of a diverse portfolio of student programs and activities that cater to the unique interests and needs of our student’s diverse communities.
- Evaluated program effectiveness to determine return on investment.
- Developed and executed a comprehensive strategy for student involvement and engagement aligned with the institutional policies, regulations, mission and values.
- Created and managed social media campaigns to increase brand engagement.
- Devised content strategy to effectively engage target audiences.
- Captured new customers by optimizing business strategies and launching products to diversify offerings.
- Generated public interest by coordinating thought leadership initiatives and securing speaking engagements for key executives.
- Oversaw agency relationships, managing budgets and ensuring timely delivery of services on large-scale projects.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Improved social media presence with tailored content strategies for each platform, resulting in higher audience engagement.
- Managed crisis communication, mitigating negative publicity during high-profile incidents.
- Spearheaded rebranding initiative, aligning visual identity with company values and strategic direction.
- Elevated executive profile by securing placements in industry publications and organizing guest appearances at events.
- Developed creative presentations, trend reports, kitted assets, and product data sheets.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Orchestrated successful product launches through well-coordinated PR efforts, garnering favorable reviews from both consumers and press outlets.
- Developed communications strategies to drive forward progress in public relations.
- Coordinated advocacy relations meetings and prepared necessary materials in advance.
- Conducted market research to identify new opportunities and target markets.
- Wrote and distributed press releases to increase brand visibility.
- Executed comprehensive marketing plans that consistently achieved targets for increased revenue.
- Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.
- Revamped website content to improve user experience and increase web traffic.
- Managed budget allocation and resource utilization to maximize marketing ROI.
- Championed internal culture initiatives that fostered a more inclusive workplace environment.
- Collaborated with cross-functional teams to launch successful integrated marketing campaigns.
- Assisted with media interviews, prepping guests and offering assistance with the company and clients preferences.
- Established relationships with key industry influencers to amplify brand reach.
- Led team of marketing professionals, offering mentoring and coaching to build knowledge and skills.
- Continually maintained and improved company's reputation and positive image in markets served.
- Developed key messaging for all external-facing materials to ensure consistency across channels and touchpoints.
- Analyzed market data to inform strategic decisions.
- Negotiated partnerships with event organizers to secure strategic speaking opportunities for company leaders, strengthening industry credibility.
- Enhanced brand visibility by developing and executing strategic communications plans.
- Launched successful digital marketing campaigns that achieved goals for increased website traffic.
- Built and maintained relationships with key clients, spokespeople, advocates and opinion leaders.
- Streamlined internal communications by implementing a company-wide intranet system.
- Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
- Optimized email marketing campaigns for improved open rates, click-throughs, and conversions.
- Increased media coverage through targeted press releases and proactive media outreach.
Dean of Students Affairs
University of Puerto Rico System
05.2012 - 05.2013
- Responsible for managing all daily activities and operations of Financial Aid Office, Admissions, Health Services, Counseling and Psychological Services, Athletics, Cultural and Social Activities, and Student´s Campus Life.
- Directed and Supervised a staff of more than 20 employees while restructuring the recruiting efforts by creating and implementing an innovative recruitment policy that enhanced the institution’s image.
- Developed and executed a comprehensive strategy for student involvement and engagement aligned with the institutional policies, regulations, mission and values.
- Provided visionary leadership and guidance to our student involvement initiatives
- Created and managed of a diverse portfolio of student programs and activities that cater to the unique interests and needs of our student’s diverse communities.
- Handled leadership development programs and initiatives to empower students from diverse backgrounds, preparing them for future career success.
- Promoted diversity and inclusion in all student involvement activities.
- Developed assessment strategies to ensure the impact of student involvement programs.
- Managed effective communications outlets to promote upcoming opportunities.
- Worked in the Middle States of Higher Education and NCATE accreditation process team and managed vendors and contracts.
- Drafted policies and procedures for staff as requested by the Chancellor, and ensured policy implementation by divisional managers.
- Collaborated with departmental staff teams to facilitate the development of programs and services.
- Built relationships and created networking opportunities with teachers, counselors, students, parents, vendors, and alumni through prospect outreach via various media.
- Maintained timely, individualized, pro-active communication with prospective students to provide information regarding campus visits and to discuss their interests.
- Taught Theater Workshop Course; prepared students for live performances and auditions.
- Arts and Cultural special events planning and manager.
- Lead team member of the Chancellor’s Advisory Board.
- Addressed emerging trends affecting higher education institutions by staying current on relevant research findings.
- Collaborated with faculty members to enhance curriculum quality and ensure alignment with institutional goals.
Chancellor Executive Assistant
University of Puerto Rico System
02.2012 - 04.2012
- Offered Executive-level assistance to the Chancellor in the day-to-day educational and business operations.
- Managed legislative activities, particularly those concerning image and funding, while offering oversight of the Chancellor's Office staff.
- Offered administrative direction over communications, cultural events, public relations, and external relations.
- Represented the Chancellor to her various constituencies, including executive staff members, presidents, local business groups, elected officials, and state agencies regarding the institution´s initiatives for gathering ideas and communicating the Chancellor´s ideas to them.
- Conducted information, internal and external reports, programs, and policies analysis requiring the Chancellor´s review to determine the soundness of objectives, District-wide impact, and political implications.
- Drafted speeches, reports, directives, briefing, correspondence, and other communications containing informational, analytical, and evaluative content.
- Lead team member of the Chancellor’s Advisory Board.
- Created and managed of a diverse portfolio of student programs and activities that cater to the unique interests and needs of our student’s diverse communities.
- Developed and executed a comprehensive strategy for student involvement and engagement aligned with the institutional policies, regulations, mission and values.
- Proactively identified areas requiring attention or improvement aligning priorities effectively in line with executive preferences.
- Conducted research and analyzed data to provide detailed reports on various business topics.
Professor of Voice
University of Virgin Islands
08.2009 - 05.2011
High End Client Advisor
Vestimenta & Armani
01.2001 - 01.2002
- Assisted clients with decision making in their buying process.
- Researched and evaluated potential products for new and returning clients.
- Informed clients of trends and styles.
- Supported company initiatives by actively promoting brand awareness both online and offline.
- Managed a diverse portfolio of clients, effectively balancing priorities and meeting deadlines.
- Strengthened client relationships through regular communication and proactive follow-up on inquiries.
- Enhanced client satisfaction by providing personalized advice and tailored product recommendations.
- Participated in networking events to establish valuable connections within the industry and community at large.
- Developed strong rapport with clients through active listening and empathetic understanding of their goals and concerns.
- Excellent communication skills, both verbal and written.
- Paid attention to detail while completing assignments.
- Learned and adapted quickly to new technology and software applications.
- Passionate about learning and committed to continual improvement.
- Self-motivated, with a strong sense of personal responsibility.
- Organized and detail-oriented with a strong work ethic.
- Contributed to company growth by identifying new business opportunities and cross-selling services.
- Assisted customers with product selection based on individual needs and preferences.
- Developed and maintained courteous and effective working relationships.
- Strengthened communication skills through regular interactions with others.
- Developed and maintained strong relationships with clients to maximize satisfaction.
Education
Master’s in Education -
Jackson State University
Jackson, MSHonorary Masters in Educational Administration -
Honorable Academia Mundial de la Educación
Bachelor in Music -
Jackson State University
Jackson, MSPerformance Diploma -
Oberlin Conservatory of Music
Oberlin, OHPerformer-Musician Artist Diploma -
European Mozart Academy
Warsaw, PolandSkills
- Education
- Student Involvement Strategic Planning & Recruitment
- Events Planning and Management
- Writing Expertise
- Policy making
- Budget Management
- Artistic Performances
- Process and Capital Improvement
- Curriculum Development
- Business Incubation Leadership team
- Fundraising planning
- Employee performance evaluation
- Training
- Problem-Solving
- Leadership
- Strong Interpersonal Skills
- Analytical Skills
- Relationship Management
- Team Management
- Communications and Marketing
- Proficient in several languages and Musical Styles
- Actor, current Screen Actors Guild (SAG) member
- AI (Nova, Chat GPT)
- Canvas
- Zoom
- Online platforms
- Microsoft Office
- Microsoft G Suite
- Google Classroom
- Finale
- Mimio
- Final Cut Pro
- Coding
- Prezi
- Final Draft
- Garage Band
- Sibelius
- Media Platforms
- Internet
- Sales consultation
- Strategy Development
- Customer Relations
- Personnel Training
- Client Service
- Closing talents
- Sales background
- Customer Relationship Building
- Persuasion techniques
- Product and Service Sales
- Sales Strategies
- Customer service experience
- Customer Retention
- Coaching and Mentoring
- Fluent in Spanish, Italian
- Excellent Communication
- Supervision and leadership
Certification
- Coding, 01/2024
- Certified Interpreter- School-Based, 06/2021, Georgia, USA
- Teacher Certified, 2018, GA, USA
- Canvas Certified, 10/2020, Online Educational Platform
- Life Coach Certification, 04/2020, USA
- Conflict Resolution Workshop, 09/2019, San Juan, PR
- Neurolinguistics, 12/14/2017, San Juan, PR
- Professional Educational & Business Development Workshops, 2020-2021, Georgia, USA/ 2014-2017, San Juan, PR
- Member of the Board of Directors for REDI Business Incubation, 2013-14
- Member of the Board of Directors of Puerto Rico Musical Arts Corporation, 2010-13
- Honorable Academia Científica y de Cultura Iberoamericana, Miembro Académico de Numero
- Philosophical Psychology Certifications focused on managing community crisis, 1999
- International School of Performing Arts, 1999, Delaware, USA
- Performer- Musician Diploma European Mozart Academy, 1998, Warsaw, Poland
- Italian Language Certificate, 1991, Universita per Stranieri, Perugia, Italy
Affiliations
- PVC Association of University Professor, Puerto Rico, 2020
- Screen Actors Guild (SAG-AFTRA) member
Conferences Workshops
- Association of Universities Research Parks International Conference: Inventing the Future, 09/25/2013 - 09/28/2013, Philadelphia, PA
- Council for Higher Education Accreditation Annual Convention: Moving Beyond the Present, 01/28/2013 - 01/30/2013, Washington, DC
- Annual Meeting of the Association of American Colleges and Universities: The Quality of US Degrees Innovations, Efficiencies, and Disruptions- To What Ends?, 01/23/2013 - 01/25/2013, Atlanta, GA
- Middle State of Higher Education Annual Convention: Accreditation in a Changing Environment, 12/05/2012 - 12/07/2012, Philadelphia, PA
- Hispanic Association of Colleges and Universities 26th Annual Conference: Championing Hispanic Higher Education Success: Advancing Access and Opportunity in a Changing Environment, 10/20/2012 - 10/23/2012, Washington, DC
Languages
Spanish
Native or Bilingual
Italian
Professional Working
French
Limited Working
Timeline
Fine Arts Music Educator
King Elementary School
Current - Current
Professor
University of Sagrado Corazón
08.2018 - 07.2021
Professor
University of Puerto Rico System
08.2017 - 05.2018
Leading Team and Workshop Facilitator / Coach
Various Companies
08.2014 - 06.2020
Director of Communications, Marketing & Sales Area
IniciativaTecnológica del Norte, Inc.
06.2013 - 06.2014
Dean of Students Affairs
University of Puerto Rico System
05.2012 - 05.2013
Chancellor Executive Assistant
University of Puerto Rico System
02.2012 - 04.2012
Professor of Voice
University of Virgin Islands
08.2009 - 05.2011
High End Client Advisor
Vestimenta & Armani
01.2001 - 01.2002
Master’s in Education -
Jackson State University
Honorary Masters in Educational Administration -
Honorable Academia Mundial de la Educación
Bachelor in Music -
Jackson State University
Performance Diploma -
Oberlin Conservatory of Music
Performer-Musician Artist Diploma -
European Mozart Academy
- Coding, 01/2024
- Certified Interpreter- School-Based, 06/2021, Georgia, USA
- Teacher Certified, 2018, GA, USA
- Canvas Certified, 10/2020, Online Educational Platform
- Life Coach Certification, 04/2020, USA
- Conflict Resolution Workshop, 09/2019, San Juan, PR
- Neurolinguistics, 12/14/2017, San Juan, PR
- Professional Educational & Business Development Workshops, 2020-2021, Georgia, USA/ 2014-2017, San Juan, PR
- Member of the Board of Directors for REDI Business Incubation, 2013-14
- Member of the Board of Directors of Puerto Rico Musical Arts Corporation, 2010-13
- Honorable Academia Científica y de Cultura Iberoamericana, Miembro Académico de Numero
- Philosophical Psychology Certifications focused on managing community crisis, 1999
- International School of Performing Arts, 1999, Delaware, USA
- Performer- Musician Diploma European Mozart Academy, 1998, Warsaw, Poland
- Italian Language Certificate, 1991, Universita per Stranieri, Perugia, Italy
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