Recreational Leader with proven ability to create and implement event schedules that align with budget constraints and community requirements. Over 8 years of experience in delivering exceptional service and fostering positive relationships within diverse groups. Strong adaptability and problem-solving skills enhance event execution and participant satisfaction.
Overview
9
9
years of professional experience
Work History
Recreation Program Supervisor
Borough Of Cliffside Park
Cliffside Patrk, New Jersey
06.2016 - Current
Developed, implemented and supervised recreational activities for participants of all ages.
Organized special events such as trips, picnics and parties to provide entertainment for participants.
Planned and coordinated programs to meet the needs of a variety of age groups in the community.
Monitored safety regulations during program activities to ensure participant safety.
Assisted with budgeting, purchasing, marketing and staffing decisions related to recreation programming.
Supervised staff members responsible for leading recreational activities.
Provided guidance and support to staff members regarding job duties and responsibilities.
Maintained records of program attendance, participation levels and other pertinent data.
Conducted evaluations on existing programs in order to identify areas needing improvement or expansion.
Initiated new ideas and creative approaches to enhance program offerings.
Managed facility operations including maintenance of equipment, supplies and facilities.
Ensured compliance with applicable local, state and federal laws when implementing programming initiatives.
Created promotional materials such as flyers, brochures and posters advertising upcoming programs.
Scheduled use of facilities for various programs according to availability.
Collaborated with other departments in order to expand services offered by the agency.
Participated in public relations efforts by attending meetings, speaking engagements or conferences.
Researched current trends in recreation programming in order to create innovative strategies for engaging participants.
Advised parents and guardians on appropriate recreational opportunities for their children.
Assessed program effectiveness through surveys or interviews with participants.
Provided customer service assistance through phone calls or emails responding promptly to inquiries.
Built and strengthened relationships with children, families and team members.
Participated in games and recreational activities which encouraged individuals and staff to join in.
Implemented and supervised wide variety of fun and fitness-driven activities which could be enjoyed by children aged 5 to 15.
Mentored staff and students in safety procedures and protocols to prevent accidents and injuries.
Communicated with customers to convey information about events or activities.
Oversaw workforce schedules and allocated resources in order to achieve project goals.
Resolved customer complaints regarding worker performance or services rendered.
Trained workers in company procedures or policies.
Communicated clearly with coworkers using radio, phone and text to stay on top of operations needs.
Explained rules and regulations of facilities and entertainment attractions to customers.
Interviewed and hired associates to fill staff vacancies.
Wrote and presented strategies for recreational facility programming using customer or employee data.
Delegated work to staff, setting priorities and goals.
Planned programs of events or schedules of activities.
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