Magda J Bravo

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Cross-trained existing employees to maximize team agility and performance.

My duties as a Key Team Member were to assist in the opening rolls of the restaurant. I would go in and open and assist in the preparation of prep sheets or items, food orders, produce orders, deliveries, and all janitorial duties that all my employees were assigned to do. In turn all Service duties would have to be set and ready for the opening times. After opening, my role was to handle all management issues and control the restaurant as a service manager.

This company was a privately owned business where I started as a receptionist. After a year and a half I was promoted to the main secretary for the president of the company. As the head secretary I was in charge of overseeing appointments, bill paying, schedules and payroll.