Magdalena Arguelles-Marquez

Therapeutic Assistant

Moody Neurorehabilitation Institute

09.2016 - 09.2020

Streamlined administrative processes by scheduling appointments, managing patient intake, and organizing medical documentation.
Comforted anxious patients before procedures and listened to concerns, offering support, and compassion.
Sanitized, restocked, and organized exam rooms and medical equipment.
Strengthened team collaboration by actively participating in staff meetings, sharing insights on process improvements, and offering assistance to colleagues when needed.
Demonstrated expertise in performing EKGs, phlebotomy procedures, injections administration ensuring accuracy in each procedure performed.
Collaborated with other healthcare professionals such as nurses and pharmacists to coordinate optimal care plans for patients.
Supported successful treatment plans by preparing patients for examinations, discussing treatment options, and providing clear instructions on medication usage.
Managed prescription refills requests promptly resulting in better medication adherence among patients.
Reduced wait times for patients by effectively coordinating physician schedules and exam room availability.
Ensured accurate diagnoses by proficiently collecting lab specimens and conducting routine tests.
Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
Taught patients about medications, procedures, and care plan instructions.
Increased patient satisfaction through compassionate communication and support during medical procedures.
Assisted with patients, supported physical, and emotional needs across multiple sites and locations.
Improved patient care by efficiently updating and maintaining electronic health records.
Prepared and administered medications to alleviate patient symptoms.
Facilitated continuity of care through timely coordination of referrals to specialists or other healthcare providers as directed by the attending physician.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Called and faxed pharmacies to submit prescriptions and refills.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Reviewed physician's calendar and scheduled patient appointments by telephone and in-person.
Equipped patients with assistance required for basic care.
Enhanced clinical operations by assisting physicians with patient examinations, diagnostic tests, and treatments.
Supported clinic''s vaccination program by administering immunizations, tracking patient records, and providing information on vaccine schedules.
Expedited check-in processes while maintaining a high level of privacy by gathering pertinent information from patients before their appointments began.
Maintained a clean and safe clinical environment through diligent sterilization of medical equipment and adherence to infection control protocols.
Supported patients across various hospitals with both physical and emotional needs.
Performed medical records management, including filing, organizing and scanning documents.
Obtained client medical history, medication information, symptoms, and allergies.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Implemented care and efficiency improvements to support and enhance office operations.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Completed EKGs and other tests based on patient presentation in office.

Summary

Overview

Work History

CMA

Therapeutic Assistant

Education

Certified Medical Assistant

High School Diploma -

Skills

Certification

Languages

Timeline

CMA

Therapeutic Assistant

Certified Medical Assistant

High School Diploma -

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