Creative, energetic professional skilled in office administration, business communications, team collaboration and qualitative and quantitative analysis. Proven to bring streamline complicated operations in fast-paced environment. Manages diversified office administrative functions, manage events, offer customer assistance and provide team support.
Overview
27
27
years of professional experience
Work History
HR Office Manager
Crothall Healthcare
Orlando, Florida
01.2014 - Current
Processed financial documents, contracts, expense reports and invoices.
Maintains and enhances the organization's human resources by planning, implementing, and evaluating employee relations, human resource policies, programs, and practices
Explained company personnel policies, benefits and procedures to employees or job applicants.
Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
Established work procedures or schedules to organize daily work of administrative staff.
Everify-I-9 Compliance
Read through contracts, regulations and procedural guidelines to verify comprehension and compliance.
Administer compensation and benefit plans
Administration of submitted accident/incident reports, workers compensations claims, and employee accommodations
Provide support to employees in various HR-related topics and resolve any issues
Ensure compliance with federal, state, and local employment laws and regulations and recommended best practices to maintain compliance
Planned and controlled budgets for contracts, equipment and supplies.
Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
Determined staffing requirements, interviewing, hiring and training new employees.
Monitored office supplies to replenish needed inventory before depletion.
Maintaining physical and digital files of departmental documents, forms and employee files
Data management information in HR system
Completed pre-screening activities for new hires and processed background checks and prior employment verification.
Coached and mentored employees to include disciplinary counseling
Worked with management team to improve workflows and eliminate unnecessary tasks.
Reviewed and processed employee claims submitted for workers' compensation and Family and Medical Leave Act.
Clinical Assistant/Scheduler
SameDay SurgiCenter of Orlando
Orlando, Florida
03.1998 - 01.2014
Responsibilities include interviewing and assessment of patient, to include preparation of procedure
Obtaining patient information and record keeping in compliance with HIPPA regulations and standards
Coordinating patient care with other facilities and other doctor’s offices
Translator between physician and patient
Organizing facility extra-curricular events.
Completed and submitted clinical documentation in accordance with agency guidelines.
Explained treatment procedures and physicians' instructions.
Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Interacted closely with practitioners, nurses and patients and used effective interpersonal, active listening and communication skills.
Education
Hospitality & Tourism
Valencia Community College
12.1997
Skills
Office supply management
Vendor relationships
Accounts payable and receivable
Inventory and supply oversight
Data entry
Administrative management
Team building and leadership
Process development
Languages
Bilingual: English and Spanish.
Languages
Spanish
Professional
Timeline
HR Office Manager
Crothall Healthcare
01.2014 - Current
Clinical Assistant/Scheduler
SameDay SurgiCenter of Orlando
03.1998 - 01.2014
Hospitality & Tourism
Valencia Community College
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