Magdalena Brown

• Structured, negotiated, and executed complex SaaS deals, including multimillion-dollar contracts with Fortune 500 companies, optimized for revenue, margin, compliance, and customer experience across 450+ customers.
• Stepped into a Deal Desk Lead role, managing daily operations, quote approvals, and supporting 70+ GTM stakeholders; oversaw Salesforce CPQ configuration and quoting logic to ensure scalable, policy-aligned execution.
• Owned the end-to-end CRM bookings across ~900 opportunities annually (Small to Large Market segments); including deal validation, revenue metric calculation (ARR, ACV, downsell, incremental), and post-CPQ system improvements, maintaining 1.5-day turnaround.
• Defined and scaled commercial and revenue strategies, including pricing guidance, policy frameworks, GTM definitions, and sales enablement resources - contributing to a 12% increase in revenue through improved deal execution and strategic alignment.
• Partnered cross-functionally with Sales, Finance, Legal, and Product Marketing to lead GTM initiatives and support contract restructuring efforts, enhancing commercial terms and reducing business risk across a wide portfolio of enterprise accounts.

• Managing complex deal structuring, quoting, approvals, and order creation for non-standard, high-value deals - supporting $100M+ in annual deal flow across 400+ customers and contributing to the company’s revenue growth.
• Partnering closely with GTM Leadership to develop and implement new business policies, driving process improvements that accelerated deal velocity by 40%, optimized sales strategies, and improved system efficiencies.
• Architected and implemented foundational frameworks such as approval matrices, contract requirements, trial strategies, and trade levers - reducing customization across the customer portfolio and scaling the trial strategy, resulting in a 27% improvement in conversion rates while enabling the launch of the Deal Desk function.
• Delivered in-depth analytical reports and Salesforce-based dashboards to support strategic decision-making - including analysis of active deal flow, sales cycle inefficiencies, trial conversion, and expansion trends - empowering GTM teams and executives to refine sales strategies and improve pipeline execution.

• Presided over billing accounts and reconciliations, conducting daily reporting on general ledger invoice status in SAP; collaborated cross-functionally to resolve invoice blockages and ensure financial accuracy across 150+ global vendors.
• Conducted price variance analysis, purchase price trend tracking, and spend reporting by vendor, category, and region to support the Purchasing department in sourcing decisions; reported directly to the EMEA Purchasing Manager.
• Engaged directly with suppliers to address cost changes, pipeline updates, and procedural improvements, strengthening vendor relationships and supporting operational continuity.
• Supported cost accounting efforts by gathering and validating data on logistics, customs, and warranty expenses across multiple departments.

• Supported reconciliation of billing and general ledger accounts in SAP, assisting with the resolution of invoice blockages in coordination with cross-functional teams.
• Contributed to early analysis of vendor terms and discount structures, laying the groundwork for more strategic reporting.
• Collaborated with internal teams to track logistics-related costs, including customs and packaging, supporting the accuracy of departmental financial reporting.
• Participated in supplier communication and documentation processes related to pricing and procedural alignment.

• Coordinated caregiver availability with client needs.
• Developed daily and weekly reports on caregivers’ schedules and activities.
• Created and maintained electronic spreadsheets and databases.