Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Magdalena Chrobak

Wayne,NJ

Summary

Front of House Employee specializing in maintaining a welcoming environment and high service standards, with extensive experience handling high-pressure situations. Skilled in customer satisfaction, phone etiquette, and cash handling. Strong work ethic and proactive approach to enhancing dining experiences and operational efficiency. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

2
2
years of professional experience

Work History

Front of House Employee

Chick-fil-A
08.2022 - Current
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Managed phone lines, taking reservations, processing takeout orders, and addressing any customer concerns with professionalism.

Waitress

Legacy Castle
09.2023 - 08.2024
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Answered customers' questions, recommended items, and recorded order information.
  • Processed orders and sent to kitchen employees for preparation.

Education

BBA - Law Studies

Montclair State University
Montclair, NJ
06.2028

High School Diploma -

Wayne Valley HighSchool
Wayne, NJ
06.2024

Skills

  • Strong Work Ethic
  • Team player attitude
  • Positive demeanor
  • Phone Etiquette
  • Cash handling proficiency
  • Professional Appearance
  • Up-selling strategies
  • Greeting guests

Languages

English
Native or Bilingual
Polish
Native or Bilingual
Spanish
Limited Working

Timeline

Waitress

Legacy Castle
09.2023 - 08.2024

Front of House Employee

Chick-fil-A
08.2022 - Current

BBA - Law Studies

Montclair State University

High School Diploma -

Wayne Valley HighSchool
Magdalena Chrobak