Magdalena Chudyba

Managed compliance with travel policy guidelines and budget allocations to optimize operational efficiency.

Facilitated customer travel planning and itinerary development.

Coordinated comprehensive travel arrangements for executives, ensuring seamless logistics.

employees.

• Oversaw collection handling and documentation of payments for travel services and related fees.
• Collaborated with clients to identify unique needs and fulfill specific travel preferences.
• Processed sensitive information while ensuring compliance with privacy standards and protocols.
• Facilitated accurate booking of reservations for business travelers to enhance customer experience.
• Monitored and ensured compliance with airline rules, regulatory requirements, and industry standards during travel scheduling.
• Communicated travel policies to clients and leveraged preferred vendors to enhance company profitability.
• Facilitated training for new staff and administrative support on customer service recordkeeping and travel planning protocols.

• Responded to clients' questions, issues and complaints and implemented appropriate solutions.
• Responded to clients' questions, issues, and complaints and found appropriate solutions when needed.
• Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
• Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
• Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
• Developed loyal clientele base due to excellent listening and research skills and keen understanding of travel budgets.
• Maintained currency on airline policies, tariff regulations and travel laws to maximize effectiveness.
• Organized memorable and exquisite travel itineraries and vacations for high-level clients, celebrities, politicians, and business executives.
• Asked open-ended questions to better ascertain client needs and determine best international travel offerings.