Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Magdalena Dagbjartsdottir

Medford,MA

Summary

Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.

Overview

24
24
years of professional experience

Work History

Bartender/Server

Rudy's Cafe
09.2007 - Current
  • Provided excellent customer service to patrons, ensuring a welcoming and enjoyable atmosphere.
  • Mixed and served a wide range of alcoholic and non-alcoholic beverages, consistently meeting customers' preferences and requests.
  • Managed cash register and handled transactions accurately, maintaining a balanced cash drawer at the end of each shift.
  • Trained new bartenders and servers, improving team efficiency and service quality.
  • Ensured compliance with all health and safety regulations, maintaining a clean and organized bar and dining area.
  • Efficiently managed high-volume service during peak hours and special events, maintaining a fast pace without compromising service quality.
  • Built and maintained positive relationships with regular customers, enhancing customer loyalty and repeat business.
  • Resolved customer complaints promptly and professionally, ensuring customer satisfaction and retention.
  • Took accurate orders and efficiently communicated with kitchen staff to ensure timely and correct food delivery.
  • Maintained a deep knowledge of the menu, including daily specials, and made personalized recommendations to enhance guest satisfaction.
  • Managed multiple tables simultaneously during peak hours, delivering high-quality service without compromising efficiency.
  • Collaborated with team members to support a smooth and efficient operation, including assisting with bussing tables and restocking supplies.

Server

Manly Civic Club
01.2000 - 05.2007
  • Delivered exceptional service in a dynamic environment, catering to diverse customer needs from casual lunch buffets to high-end dining experiences and specialized functions.
  • Reorganized the restaurant layout for various events, demonstrating flexibility and attention to detail in managing space and ambiance.
  • Provided exemplary service to a varied clientele, adapting communication and service style to meet the expectations of different levels of society.
  • Collaborated with kitchen staff during peak times, assisting in food preparation and ensuring smooth operation, showcasing versatility and teamwork.
  • Maintained a high standard of cleanliness and organization in both the dining area and kitchen, contributing to a positive dining experience.

Education

High School Diploma -

Babylon High School
Babylon, NY

Skills

    Strong multitasking

    Customer Service

    Liquor, beer, and wine knowledge

    Highly reliable

    Team player attitude

    Engaging personality

Languages

English
Native or Bilingual
Icelandic
Native or Bilingual
Swedish
Professional Working

Timeline

Bartender/Server

Rudy's Cafe
09.2007 - Current

Server

Manly Civic Club
01.2000 - 05.2007

High School Diploma -

Babylon High School
Magdalena Dagbjartsdottir