Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Magdalena Engonga Nsee

Silver Spring,MD

Summary

Dynamic and compassionate professional with a proven track record of enhancing children's well-being and safety at Nanny Lane. Leveraged problem-solving and emotional support skills to foster nurturing relationships and improve family satisfaction. Demonstrated dependability and first aid proficiency, ensuring a secure and supportive environment for all.

Overview

4
4
years of professional experience

Work History

Cuidador

Colegio Lamb
10.2023 - 04.2024

Cuidar los niños después de las clases

Niñera

Nanny Lane
08.2021 - 08.2023
  • Assisted with light housekeeping duties as well as running errands.
  • Prepared meals and snacks for children based on dietary guidelines.
  • Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.
  • Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
  • Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
  • Provided nutritious meals and snacks according to dietary restrictions or preferences, ensuring balanced nutrition for growing bodies.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
  • Ensured children''s safety and comfort by consistently monitoring their environment and addressing potential hazards.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Ensured safety and well-being of children through vigilant supervision and proactive care.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Collaborated with families to establish routines that align with children's needs and preferences.
  • Helped children complete homework assignments and school projects.

Cajera

Red Apple Store
02.2020 - 07.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Answered questions about store policies and addressed customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Education

Hospitality Administration And Management

Universidad De Guinea Ecuatorial
Guinea Ecuatorial
09.2016

Atención Al Cliente - Hostelería

Hostelería De Mongomo
Guinea Ecuatorial
07.2014

Skills

  • Respectful and compassionate
  • Time management
  • Elderly care
  • Problem-solving
  • Patient care
  • Dependable and responsible
  • Emotional support
  • Basic housekeeping
  • Flexible schedule
  • First aid and safety
  • Flexible schedule and availability
  • Documentation
  • COVID-19 safety policies

Languages

Spanish
Native or Bilingual
English
Elementary
French
Full Professional

Timeline

Cuidador

Colegio Lamb
10.2023 - 04.2024

Niñera

Nanny Lane
08.2021 - 08.2023

Cajera

Red Apple Store
02.2020 - 07.2021

Hospitality Administration And Management

Universidad De Guinea Ecuatorial

Atención Al Cliente - Hostelería

Hostelería De Mongomo
Magdalena Engonga Nsee