Summary
Overview
Work History
Education
Skills
Timeline
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Magdalena Franks

Spring Hope,North Carolina

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Reliable and upbeat sales associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

1
1
year of professional experience

Work History

Part Times Sales Associate

Food Lion
03.2023 - Current
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Engaged with customers to build rapport and loyalty.
  • Managed efficient cash register operations.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Paid attention to detail while completing assignments.
  • Developed strong communication and organizational skills through working on group projects.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Built relationships with customers to encourage repeat business.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Education

High School Diploma -

Cypress Springs Academy
Spring Hope, NC
04.2024

Skills

  • Speech Clarity
  • Excellent people skills
  • Special Order Coordination
  • Cash Handling
  • Adapt to diverse groups
  • Meeting deadlines
  • Adaptable and Flexible
  • Customer Needs Assessment
  • Safety and Cleanliness Standards
  • Loss Prevention
  • Complex Problem-Solving
  • Cleaning techniques
  • Merchandise Recommendations
  • Customer Assistance
  • Attention to Detail
  • Building Customer Loyalty
  • Exceptional customer service
  • Friendly and Helpful
  • Ability to Lift 40 pounds
  • Excellent Written and Verbal Communication
  • Reliable and punctual
  • Flexible Schedule

Timeline

Part Times Sales Associate

Food Lion
03.2023 - Current

High School Diploma -

Cypress Springs Academy

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Magdalena Franks