
Detail-oriented Assistant Manager offers more that eighteen -year progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking and decision-making skills.
Manage and assume responsibility for the success of my stores by directing all operational aspects of each store and driving sales whilst minimizing costs.
• Provided Sales and Operational support and oversight for 18 stores in Virginia.
• Maintain outstanding store operations & sales through T-Mobile processes.
• Establish strong relationships with Partners, Directors, Peers, Retail Store Managers, and store teams; as well as supporting communication between corporate office and retail locations.
• Manage Customer Experience, building consumer confidence through coaching and developing competent sales teams.
• Manage all sales / operational based projects and improve existing systems to satisfy the needs of the business.
• Issue, manage, and analyze needed, routine reports including but not limited to inventory reports, cash control reports, sales reports, operational budgets.
• Conducting analysis to decide staffing numbers, skills and needs to meet the organization’s objectives.
• Coordinating hiring, and training, of talent prospects to ensure sales success.
District Manger / Operation Manager