Magdalena Gonzalez
Pasadena,CA
Summary
Proven track record in customer service and management demonstrated at Taco Super Gallito. Led initiatives to improve customer satisfaction and team productivity, resulting in measurable improvements. Skilled at accurate transaction handling and displaying a strong work ethic and empathy towards customers. Adapts quickly to new challenges, ensuring efficient meeting of business needs. Promoted from initial job role to manager within four months.
Overview
3
3
years of professional experience
Work History
Cashier
Brooklyn Square
Pasadena, CA
07.2022 - 12.2024
- Performed cash, card, and check transactions to complete customer purchases.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Manager
Ernesto
Pasadena, CA
05.2022 - 12.2023
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Managed and motivated employees to be productive and engaged in work.
- Established team priorities, maintained schedules and monitored performance.
- Accomplished multiple tasks within established timeframes.
Education
High School Diploma -
Blair High School
Pasadena, CA06.2021
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Responsible
- Fast learner
Languages
Spanish
Professional Working
Timeline
Cashier
Brooklyn Square
07.2022 - 12.2024
Manager
Ernesto
05.2022 - 12.2023
High School Diploma -
Blair High School