MAGDALENA GUANDIQUE
Houston,TX
Summary
Dedicated professional supporting catering operations, payroll processing, scheduling, and employee onboarding with accuracy and consistency. Handles timekeeping, record keeping, Microsoft Teams, Excel, and administrative tasks while maintaining confidential employee information and strong customer service.
Overview
29
29
years of professional experience
Work History
Catering Manager / Payroll Clerk
Guckenheimer
Houston, TX
07.2016 - Current
- Maintained payroll information by accurately collecting, calculating, and entering employee data to ensure timely processing.
- Verified timekeeping records and resolved discrepancies with employees to uphold payroll accuracy and integrity.
- Issue paychecks on designated pay dates and process payroll data for a team of employees.
- Record employee vacations, sick leave, and personal time for accurate leave management.
- Maintain confidentiality of employee records and payroll information.
- Process new-hire paperwork and onboarding documentation to support a smooth employee experience.
- Supported customer service and employee relations while managing data entry and daily administrative tasks to enhance overall team efficiency.
- Scheduled appointments and meetings to ensure efficient use of time. and provide dependable administrative support with a professional approach.
Catering Manager
Shell Westhollow Technology Center – Compass Group
Houston, TX
03.2009 - 06.2016
- Engaged with clients to clarify event objectives and created comprehensive catering quotes.
- Consulted with clients to define catering goals and delivered tailored service quotes.
- Ordered food and coordinated event planning to align with client requirements.
- Collaborated with event planners to design floor layouts, determine guest counts, and address catering requirements.
- Coordinated catering schedules to ensure timely service for events.
Catering Supervisor
Compass Group Management
Houston, TX
05.2004 - 02.2009
- Supervised catering staff, ensuring high-quality service delivery during events.
- Developed relationships with food and beverage directors, head chefs, and banquet managers, facilitating seamless event execution.
- Coordinated catering services and supported event operations to enhance guest experiences.
- Built lasting customer relationships through strong communication and service.
- Established and maintained professional relationships with community members and leaders through effective communication and active listening.
- Applied time-management and problem-solving skills to daily responsibilities.
Cashier / Bakery Worker / Catering Server
Aramark
Houston, TX
02.1998 - 04.2004
- Designed and executed visually appealing displays for catering events, enhancing overall guest experience.
- Provided customer service and supported catering operations.
- Assisted with event setup and service while maintaining professional communication.
- Monitored counter and display inventory, ensuring timely stock availability for customer needs.
- Monitored counter and display inventory and coordinated with kitchen staff for timely product replenishment.
- Arranged bakery displays to showcase baked goods, cakes, and pies, improving product visibility and increasing sales potential.
Education
High School Diploma -
Robert Lee High School
Robert Lee, TX06-1994
Skills
- Client relations
- E-Pay / Payroll Processing
- Microsoft Teams
- Data Entry & Record Keeping
- Microsoft Outlook
- Scheduling and organization
- Administrative Support
- Employee & Client Communication
- Event Coordination
- Email correspondence
- Microsoft Excel
- Microsoft Word
- Problem Solving
LANGUAGES
Spanish / English — Native or Bilingual
Timeline
Catering Manager / Payroll Clerk
Guckenheimer
07.2016 - Current
Catering Manager
Shell Westhollow Technology Center – Compass Group
03.2009 - 06.2016
Catering Supervisor
Compass Group Management
05.2004 - 02.2009
Cashier / Bakery Worker / Catering Server
Aramark
02.1998 - 04.2004
High School Diploma -
Robert Lee High School