Magdalen A. Kmiec
Manhattan Beach,CA
Summary
Goal-oriented executive with 15 years of experience in healthcare consulting, revenue cycle, account management and sales of healthcare SAAS.
Most recently, a loyal founding member of mPulse mobile, a leading healthcare engagement platform, who upon entry managed the entire book of healthcare business ($1M) to 8 years later serving as the key Sales leader when the company achieved a valuation of $566M.
A rare hybrid of a sales and technology brain motivated by the power of AI and technology to make an impact at scale.
Proven leader with excellent salesmanship, negotiation and closing skills. Known for great presentations and skill at increasing audiences to optimize sales.
Overview
8
8
years of professional experience
Work History
Vice President of Digital Engagement & Growth
mPulse mobile
Encino, CA
01.2021 - Current
- Developed short and long-term sales strategies to gain market share, uncover new sales opportunities and increase revenue.
- Created additional revenue streams by introducing new product lines, boosting revenue 15%.
- Designed, trained and deployed a 12 week intensive sales training program for 12 sales directors including presentations, scripting, and demos ending in a formal assessment process scored by executives
- Served as lead solution architect partnering across all revenue opportunities with National Sales Directors
- Drove the creation of the assets and deliverables of marketing materials to power sales presentations
National Sales Director
- Top sales contributor two-years in a row 2017 and 2018 exceeding annual quota of $1M
- Executed consultative sales with TCV of $6M+ across Provider, Payor and Wellness verticals
Strategic Account Director
MPulse Mobile
Encino, CA
08.2009 - 10.2013
- Managed a team of 5 Account Managers and 25 accounts consisting of the largest provider, payor and IDN targets in the country, resulting in portfolio growth of 220%
- Drove growth across accounts by creating pricing strategy to compliment go-to-market strategy
- Created an account growth strategy based on client life cycle and vertical; strategy provided KPI’s to identify underperforming and excelling accounts
- Lead process excellence initiative across Client Services and Product teams to increase operational margins by 12% and create a more scale-able product offering for clients
- Managed the entire healthcare portfolio of clients through spin-off from mobileStorm
Manager of Revenue Cycle Operations
Accretive Health
- Selected Project Lead for newest account: Salem Health Hospital; annual yield of $4-6MM in revenue lift
- Managed client staff of 32 and Accretive Staff of 2 in daily operations to maximize revenue yield
- Experienced project manager and liaison between IT, Operations and Finance/Accounting; proven in meeting timelines, expectations and delivering to project plan
- Operations & Implementation Lead – Revenue Cycle
- Managed data analytics and reporting projects amounting in marginal revenue increase of $700k
- Realized and executed process changes at William Beaumont Hospital; Total Net Revenue improvements exceed $2 MM
- Designed, developed and implemented systems related to managing denials in accordance to payer rules and timelines for two clients, annual revenue improvement of $1.2 MM
- Business owner of two technologies automating manual tasks in Patient Financial Services
Internal Audit Lead
- Managed three employees on the Expense Audit Team, designed SOPs, policies and role descriptions
- Created financial policies and controls to support the Sarbanes Oxley (SOX) 404 compliance at a $1billion healthcare company in preparation for IPO
- Additional Company Involvement
- Nominated for and excelled at Leadership Development Academy
Consultant
Protiviti Independent Risk & Management Consulting
Chicago, IL
08.2007 - 03.2009
- Assisted in Inventory Reconciliation, which was comprised of a $5.1 billion overstatement at one of the nation’s largest telecom companies
- Conducted a process enhancement design project of the Check Handling Shared Services where over $40,000 in backlogged checks was identified
- Performed a compliance analysis of internal process controls over financial reporting for a Healthcare Revenue Services company in respect to Section 404 of Sarbanes Oxley
Sales Account Executive
The Greek Telephone Directory
Los Angeles, CA
05.2005 - 11.2005
- Sold over $50,000 in advertising in fifteen weeks, including becoming the second intern in company history to renew a single account to run a national ad valued over $23,000
Education
Bachelor of Finance & Investment - Banking
University of Wisconsin
Skills
- Business Growth and Retention
- Staff Recruiting
- Solution Selling
- Profitability Assessments
- Sales Quota Management
- Sales Statistics Analysis
- Strategy Management
- Price Schedules
- Sales Program Coordination
- New Business Opportunities
- Consultative Selling Techniques
Timeline
Vice President of Digital Engagement & Growth
mPulse mobile
01.2021 - Current
Strategic Account Director
MPulse Mobile
08.2009 - 10.2013
Consultant
Protiviti Independent Risk & Management Consulting
08.2007 - 03.2009
Sales Account Executive
The Greek Telephone Directory
05.2005 - 11.2005
National Sales Director
Manager of Revenue Cycle Operations
Accretive Health
Internal Audit Lead
Bachelor of Finance & Investment - Banking
University of Wisconsin
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