Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Magdalena Onofre

Summary

High performing and skilled Bilingual HR professional with proven skills in benefit administration and a solid background in Human Resources. Strong organizational and problem solving skills with a keen eye for detail and processes. Collaborative and committed to professional development and growth.

Overview

7
7
years of professional experience

Work History

HR Manager

Norwex USA, Inc
01.2022 - Current
  • Guided leaders and employees on company policies, programs, benefits and salary administration
  • Advised decision-makers on complex and confidential matters ranging from performance management to employee relations issues
  • Processed employee claims involving performance issues and harassment
  • Oversaw legal compliance with federal, state and local laws and regulations in addition to compliance with company policies and procedures
  • Implemented & tracked performance review processes and motivational strategies to elevate HR team results and ensure employee satisfaction and retention for 250+ employees
  • Initiated and maintained workers compensation cases for tracking, reporting and legal compliance
  • Streamlined HR processes for increased efficiency with the use of HRIS systems.
  • Experienced Benefit Administrator proficient in managing a wide range of benefits including medical, dental, voluntary life plans, FSA, 401k, and more
  • Managed Open Enrollment Process and system configuration (setup, testing, implementation, rollout)
  • 401(k) Plan Management: Successfully oversaw end-to-end 401(k) programs, encompassing auto-enrollments, loan management, deferral and catch-up contributions, and meticulous auditing of deferral amounts
  • Proficient in identifying and rectifying discrepancies within carrier and payroll systems, ensuring seamless and accurate retirement planning for employees
  • Improved the accuracy of benefits data through meticulous record-keeping and timely updates in the HRIS system.
  • Assisted employees with benefits-related inquiries, ensuring prompt resolutions and increased satisfaction levels.
  • Partnered with third-party vendors to resolve issues related to benefit plans and streamline administrative tasks.
  • Supported payroll department by verifying accuracy of deduction amounts for various benefit plans prior to each pay period processing cycle.

HR Generalist

Norwex USA, Inc
02.2018 - 12.2021
  • Conducted workplace safety & compliance training to reduce liability risks and operate effectively
  • Contributed to annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures
  • Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management
  • Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies
  • Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters
  • Completed background and reference checks to facilitate hiring and onboarding of employees
  • Addressed and resolved general payroll-related inquires
  • Supported HR functions with emphasis on record keeping, data entry and general HR tasks for over 250+ employees
  • Explained employee compensation, benefits, schedules, working conditions and promotion opportunities
  • Completed employee employment verifications and unemployment paperwork prior to hire or termination.

HR Generalist

Omnilife USA, Inc
11.2016 - 02.2018
  • Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management
  • Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies
  • Conserved time and improved workflows by handling special projects and emergency solutions
  • Provided troubleshooting and technical assistance of Employee Portal for 12+ locations throughout US
  • Advocated for staff members and counsel supervisors to identify and resolve conflicts
  • Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance
  • Maintained work structure by updating job requirements and job descriptions for positions.

Education

BBA - Human Resources Management

Tarleton State University
Stephenville, TX
05.2015

Associate of Arts - General Studies

Weatherford College
Weatherford, TX
05.2013

Skills

  • Benefits Administration
  • Plan Administration
  • Human Resources Background
  • HR Processes
  • New Employee Orientation
  • Payroll Support
  • Organizational Skills
  • Project Management Capabilities
  • Attention to Detail
  • Problem Solving Aptitude
  • Microsoft Office Suite Familiarity

Languages

Spanish
Native or Bilingual

Timeline

HR Manager

Norwex USA, Inc
01.2022 - Current

HR Generalist

Norwex USA, Inc
02.2018 - 12.2021

HR Generalist

Omnilife USA, Inc
11.2016 - 02.2018

BBA - Human Resources Management

Tarleton State University

Associate of Arts - General Studies

Weatherford College

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Magdalena Onofre