Sales Associate
American first credit union amphitheater
West Valley City
04.2025 - Current
- Attended training sessions to develop product knowledge and sales techniques.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Worked with fellow sales team members to achieve group targets.
- Provided accurate information about products, prices and services.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained up-to-date knowledge of store merchandise and policies.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Upsold additional items based on customer interests and needs.
- Demonstrated product features and benefits for customers' needs.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Described merchandise and explained use, operation and care.
- Prepared merchandise for purchase or rental.
- Assisted customers with account inquiries and product information.
- Processed transactions accurately and efficiently at the point of sale.
- Supported team members during busy events to ensure smooth operations.
- Engaged with customers to promote services and enhance their experience.
- Collaborated with colleagues to achieve team sales goals and objectives.
