Magdalena Pichardo
Rialto,CA
Summary
Proven leader at Starworld Inc, adept in customer service and problem-solving, significantly enhanced client satisfaction and sales efficiency. Excelled in multitasking and organizational skills, ensuring smooth store operations and team performance. Achieved consistent sales targets through strategic oversight and exceptional customer relations. Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
17
17
years of professional experience
Work History
Store Manager
Starworld Inc
09.2015 - 02.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Sales Supervisor
Curacao
06.2005 - 09.2015
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
Education
High School Diploma -
CENTRO EDUCATIVO CONTABLE
Mexico, ME08.1997
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Spanish and basic English
Additional Information
I am currently taking a bookkeeping course
Timeline
Store Manager
Starworld Inc
09.2015 - 02.2022
Sales Supervisor
Curacao
06.2005 - 09.2015
High School Diploma -
CENTRO EDUCATIVO CONTABLE
Similar Profiles
Cailin VaughtCailin Vaught
Assistant Manager at B&B Starworld 20Assistant Manager at B&B Starworld 20
Majid SulthanMajid Sulthan
Accountant Supervisor at STARWORLD WLLAccountant Supervisor at STARWORLD WLL
Suwallapa June Bentley, RNSuwallapa June Bentley, RN
LVN at Starworld Home Health Care Services, Inc.LVN at Starworld Home Health Care Services, Inc.