Magdalena Quintanilla
Los Angeles,CA
Summary
Licensed Clinical Social Worker with a robust background in clinical case management, crisis intervention, and interdisciplinary care coordination within hospital and veteran service systems. Proven expertise in managing complex caseloads and facilitating multidisciplinary services to enhance housing stability for veterans experiencing homelessness. Skilled in mentoring staff, coordinating programs, and resolving operational challenges while fostering collaboration with community housing partners, healthcare providers, and social service agencies to optimize service delivery and improve outcomes for veterans. Committed to driving quality improvement initiatives and promoting team development within social work programs.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior Social Worker
U.S Department of Veteran Affairs
Los Angeles, CA
06.2025 - Current
- Provide advanced clinical case management and psychosocial assessments for veterans experiencing homelessness participating in HUD-VASH.
- Manage complex caseloads by independently organizing priorities, coordinating services, and meeting program documentation and performance deadlines.
- Develop and maintain partnerships with Public Housing Authorities, landlords, and community agencies to secure permanent housing and supportive services.
- Provide consultation and mentorship to entry-level social workers and team members managing high-risk veterans with complex psychosocial needs.
- Coordinate interdisciplinary collaboration with mental health providers, primary care teams, housing specialists, and community partners.
- Assist program leadership in monitoring service delivery processes and identifying opportunities for operational improvement.
- Support staff training and knowledge sharing related to community housing resources, VA policies, and veteran-centered care practices.
Clinical Resource Management
Jackson Memorial Hospital/Ryder Trauma Center
Miami, FL
07.2023 - 06.2025
- Completed comprehensive psychosocial assessments within 24 hours in a high-acuity trauma environment.
- Coordinated complex discharge planning with multidisciplinary teams to ensure safe transitions of care.
- Intervened in crisis situations involving domestic violence, elder abuse, and child abuse.
- Provided consultation to medical teams regarding psychosocial barriers impacting patient outcomes.
Acute Care Social Worker
University of Miami Hospital
Miami, FL
08.2022 - 07.2023
- Managed high-volume caseloads requiring prioritization of complex discharge planning needs.
- Coordinated referrals to SNF, LTACH, rehabilitation, dialysis, hospice, and community services.
- Maintained accurate documentation and collaborated with interdisciplinary teams to resolve discharge barriers.
Pediatric Social Worker
Nicklaus Children’s Hospital
Miami, FL
08.2021 - 08.2022
- Responded to crisis situations in emergency and inpatient units.
- Developed safety discharge plans for patients with psychiatric and medical needs.
- Collaborated with multidisciplinary teams to coordinate community referrals.
RCSWI TBOS Therapist
Psych Solutions
Miami, FL
07.2020 - 08.2021
- Reported to Clinical Manager for supervision.
- Created individualized treatment plans according to patient needs and circumstances. Met with clients (children, adults) via tele-health regularly to provide counseling, treatment, and adjust treatment plans as necessary.
Education
Master of Social Work -
Florida International University
Miami, Florida04.2020
Bachelor of Arts - Psychology
Florida International University
Miami, Florida08.2014
Skills
- Experience working with multidisciplinary team
- Conflict resolution
- Data collection and management
- Staff development
- Office administration
- Organization and time management
Certification
- BLS Provider
- Mental Health First Aid of USA
- IMH: Infant, Toddler, and Early Childhood Development – on-line training course for Infant Mental Health
- TF-CBT
Timeline
Senior Social Worker
U.S Department of Veteran Affairs
06.2025 - Current
Clinical Resource Management
Jackson Memorial Hospital/Ryder Trauma Center
07.2023 - 06.2025
Acute Care Social Worker
University of Miami Hospital
08.2022 - 07.2023
Pediatric Social Worker
Nicklaus Children’s Hospital
08.2021 - 08.2022
RCSWI TBOS Therapist
Psych Solutions
07.2020 - 08.2021
Bachelor of Arts - Psychology
Florida International University
Master of Social Work -
Florida International University