Summary
Overview
Work History
Education
Certification
Languages
Timeline
Generic

Magdalena Rodriguez

San Antonio,TX

Summary


Youth care professional with strong background in supporting and mentoring adolescents. Management and clerical skills experience. Skilled in conflict resolution, crisis intervention, and creating safe, nurturing environments. Focused on team collaboration and achieving positive outcomes. Reliable, adaptable, and empathetic with excellent communication and problem-solving abilities.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Support Staff Specialist

Endeavors
09.2023 - 02.2025
  • Maintained accurate records of client interactions, documenting documents from ICE, DHS identifying date of approval and release.
  • Completed forms, reports, logs, and records to quickly handle all documentation.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.

Direct Care Worker

BCFS Health And Human Services
05.2018 - 03.2023
  • Assisted clients with daily living needs to maintain and general wellness.
  • Provided emotional support to clients during difficult times, sense of trust and psychological wellbeing.
  • Assisted clients with daily living activities such as providing clothing, hygiene needed, and snacks.
  • Delivered exceptional service by prioritizing clients safety while maintaining confidentiality according to HIPAA guidelines and company's policy.
  • Administered medications accurately and promptly, adhering to medication schedules and physician instructions.
  • Utilized active listening skills in order to understand each clients unique needs, preferences, and goals for their care plan execution.
  • Collaborated closely with other direct care workers in coordinating seamless shift transitions pertaining to ongoing care requirements.

Youth Care Worker

St P J’s Children Home
08.2017 - 05.2018
  • Provided a safe and nurturing environment for at-risk youth through consistent supervision and positive reinforcement.
  • Conducted regular safety checks and maintained facility cleanliness, ensuring a secure and hygienic environment for all program participants.
  • Improved communication skills among youths by encouraging group discussions and collaborative projects.
  • Enhanced youth development by implementing structured activities and educational support.
  • Aided with crisis intervention by redirecting negative behaviors and offering peer counseling.
  • Assisted in proper evacuation of youth during emergency situations such as inclement weather.
  • Assisted youth with obtaining resources such as food, clothing and shelter.

Education

GED -

Memorial High School
1227 Memorial Dr

No Degree - Bible College Diploma Theology

Faith BIble Institute
1133 Monroe LA 71203
12-2017

Certification Training - Child Development

Family Service Association
702 San Pedro Ave . San Antonio Tx 78212
07-2016

Adult Education - Human Resources Generalist

San Antonio College
1819 N Main Ave San Antonio, TX 78212
05-2001

Certification

Human Resource ,Clerical , Child Development, Management.

Languages

Spanish
Full Professional

Timeline

Support Staff Specialist

Endeavors
09.2023 - 02.2025

Direct Care Worker

BCFS Health And Human Services
05.2018 - 03.2023

Youth Care Worker

St P J’s Children Home
08.2017 - 05.2018

GED -

Memorial High School

No Degree - Bible College Diploma Theology

Faith BIble Institute

Certification Training - Child Development

Family Service Association

Adult Education - Human Resources Generalist

San Antonio College

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