Magdalena Rodriguez
Jackson Springs
Summary
Proactive professional with a solid background in inventory management and customer service. Skilled in problem-solving and team collaboration, driving improved outcomes in supply chains and enhancing patient satisfaction through effective communication.
Overview
10
10
years of professional experience
Work History
Supply Technician
FirstHealth of the Carolinas Inc.
Pinehurst, NC
09.2025 - Current
- Managed inventory levels to ensure timely availability of medical supplies.
- Operated supply chain management software for tracking and ordering materials.
- Assisted in maintaining cleanliness and organization of storage areas.
- Conducted regular inspections to verify accuracy of stock records.
- Reduced inventory levels and improved supply chain visibility using strategic initiatives.
- Managed availability of supplies from vendors by ensuring core items were on hand to keep inventory values low and consistently moving.
Pharmacy Technician
Seven Lakes Prescription Shoppe
West End, NC
01.2022 - 09.2025
- Processed prescription orders efficiently while ensuring accuracy in medication dispensing.
- Assisted pharmacists with patient consultations, providing necessary medication information and support.
- Maintained inventory levels, coordinating restocking efforts for pharmaceuticals and supplies.
- Managed pharmacy software for patient record updates, prescription tracking, and billing processes.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Collaborated with healthcare providers to resolve prescription-related issues, improving patient satisfaction outcomes.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Management Assistant
Walgreens
Pinehurst, NC
05.2020 - 01.2022
- Coordinated administrative tasks, enhancing office efficiency and supporting management operations.
- Managed scheduling and calendar for senior executives, ensuring optimal time allocation and prioritization.
- Developed comprehensive reports to assist in strategic decision-making processes for departmental initiatives.
- Implemented process improvements that streamlined communication across teams, increasing collaboration effectiveness.
- Assisted in training new staff on operational procedures and company policies, fostering a knowledgeable workforce.
- Provided administrative support during key projects, ensuring timely completion and adherence to defined budgets or resource constraints.
- Fostered strong relationships with clients by providing exceptional customer service during interactions both in-person and via phone or email correspondence.
Sterile Processing Technician
FirstHealth of the Carolinas Inc.
Pinehurst, NC
12.2019 - 05.2020
- Ensured proper sterilization of surgical instruments and equipment following established protocols.
- Operated and maintained sterilization equipment, troubleshooting issues to minimize downtime.
- Collaborated with healthcare teams to prepare and deliver sterile supplies for surgical procedures.
- Trained new staff on sterilization techniques and safe handling of medical instruments.
Cashier
Bojangles' Restaurant
Biscoe, NC
06.2016 - 12.2019
- Processed customer transactions accurately using point-of-sale systems.
- Provided exceptional customer service, resolving inquiries and enhancing guest satisfaction.
- Maintained cleanliness and organization of the front counter and dining area.
- Assisted in training new cashiers on register operations and customer interaction protocols.
Education
High School Diploma -
Penn Foster Career School
Scranton, PASkills
- Shipping and receiving
- Hazardous materials handling
- Inventory counts
- Warehouse operations
- Data entry
- Stock control
- Inventory reporting
- Customer service
- Vendor management
Languages
Spanish
Native or Bilingual
Timeline
Supply Technician
FirstHealth of the Carolinas Inc.
09.2025 - Current
Pharmacy Technician
Seven Lakes Prescription Shoppe
01.2022 - 09.2025
Management Assistant
Walgreens
05.2020 - 01.2022
Sterile Processing Technician
FirstHealth of the Carolinas Inc.
12.2019 - 05.2020
Cashier
Bojangles' Restaurant
06.2016 - 12.2019
High School Diploma -
Penn Foster Career School