Experienced program manager with a proven track record of success in philanthropic fundraising, developing and implementing community-based initiatives. Skilled in collaborating with other departments, community organizations, and legislators to achieve policy priorities.
Overview
12
12
years of professional experience
Work History
Engagement Officer
United Way Of King County
08.2022 - Current
Strategically managed a portfolio of 40+ corporate accounts, increasing donations by 7% in the first year through tailored philanthropic strategies.
Designed and executed high-impact workplace giving campaigns and volunteer events, fostering stronger donor engagement and retention.
Cultivated relationships with corporate leaders, employees, and community stakeholders to maximize campaign outcomes and community impact.
Facilitated educational workshops and presentations, showcasing the importance of philanthropy in addressing racial inequities and supporting vulnerable populations.
Family Advocacy and Civic Engagement Lead
Open Doors for Multicultural Families
03.2019 - 08.2022
Led grassroots initiatives, including a 12-week Family Leadership Training Program that equipped over 50 multicultural families with advocacy tools.
Secured and managed multi-year funding from the Developmental Disabilities Council for program expansion.
Collaborated with legislators and community partners to pass HB1153 (Language Access Bill), organizing community hearings and implementation strategies.
Produced comprehensive reports for funders, showcasing program effectiveness and outcomes.
Cultivated relationships with local media outlets for coverage of key initiatives, raising overall awareness of civic engagement efforts in the region.
Secured grant funding to support ongoing civic engagement initiatives, expanding the scope of the organization''s work in the community.
Social Media Marketing & Sales Manager
Courtyard by Marriott
11.2018 - 02.2020
Manage promotional material both on social media and on print
Attend meetings with the Director of Sales and General Manager to discuss action plans and sales activity logs
Generate contracts to detail the agreements of events and blocks
Be the point of contact for client requests.
Generated ideas and innovated social media marketing strategies for different brands and platforms.
Delivered professional and thorough presentations outlining social media strategies and campaign results.
Cultivated leads and sales through social correspondence.
Leveraged measurement and evaluation tools to provide progress reports and social media insights.
Collaborated with sales, product management, and web development teams to create specific marketing campaigns across multiple platforms.
Office Manager
Consejo Counseling & Referral Services
04.2013 - 06.2018
Assisted in group type therapy sessions and outreach programs for at-risk youth
Remained informed on all patient based information to answer questions with efficiency
Operated electronic mail systems and coordinated the flow of information, internally or with other organizations.
Managed office inventory and placed new supply orders.
Administered payroll and maintained proper documentation of employee personnel.
Handled scheduling and managed timely and effective allocation of resources and calendars.
Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
Interpreted and communicated work procedures and company policies to staff.
Education
Master of Arts - Social Psychology
University of Washington
09.2022
Bachelor of Arts - Community Psychology, Communications
University of Washington
Bothell, WA
06.2018
Skills
Fundraising & Donor Engagement
Philanthropic Strategy Development
Stakeholder Relationship Management
Program Design & Implementation
Volunteer Recruitment & Management
Data Analysis & Reporting
Event Planning & Facilitation
Advocacy & Policy Support
Multilingual communication
Cultural awareness
Teamwork and collaboration
Languages
Spanish
Native/ Bilingual
Accomplishments
Recognized as Employee of the Month for outstanding performance and team contributions.
Created highly effective new program that significantly impacted efficiency and improved operations.
Promoted from Coordinator to Lead, in less than 12-months.
Led team to achieve funding from the Developmental Disabilities Council to fund and further develop our Leadership Training program for the next 5 years, earning recognition from upper management and financial reward.
References
Provided upon request
Timeline
Engagement Officer
United Way Of King County
08.2022 - Current
Family Advocacy and Civic Engagement Lead
Open Doors for Multicultural Families
03.2019 - 08.2022
Social Media Marketing & Sales Manager
Courtyard by Marriott
11.2018 - 02.2020
Office Manager
Consejo Counseling & Referral Services
04.2013 - 06.2018
Master of Arts - Social Psychology
University of Washington
Bachelor of Arts - Community Psychology, Communications