Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Magdalena Wenc

Schaumburg,IL

Summary

Effective at improving revenue, team productivity and policies to keep the facility operating at a sustainable and profitable level. Well-versed in motivating and retaining employees, building relationships with residents and families and achieving the requirements for continued accreditation. I am an organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. I am a dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Empathetic Care Manager with 2 years of experience supporting patients with daily health functions and comfort. Deliberate support personnel providing complex solutions to enduring patient concerns. Practical care organizer with time-tested history of successfully supervising teams.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Scheduling Coordinator

Oakbrook Health & Rehab
Oak Brook, IL
11.2021 - 01.2024
  • Completed timely changes and updates to schedules in central scheduling system.
  • Communicated schedule changes to appropriate department personnel and other ancillary areas.
  • Managed schedules of team of 100 personnel to keep shifts properly staffed.
  • Entered information into system to update status reports.
  • Provided support in resolving scheduling conflicts between employees.
  • Ensured accuracy of payroll information by verifying employee hours worked against timesheets submitted at the end of each pay period.
  • Communicated effectively with team members to ensure they are aware of their shifts and any changes that may occur.
  • Collaborated with other departments to coordinate resources when necessary.
  • Sent out frequent telephone or email reminders of scheduled meetings to participants.
  • Gathered employee and staff data to develop monthly work schedules.
  • Followed prescribed list of questions and provided appropriate responses to get and give information during scheduling calls.
  • Eliminated process discrepancies, implementing continuous improvements for scheduling procedures.
  • Issued work schedules, duty assignments and deadlines for office or administrative staff.
  • Coordinated with other supervisors, combining group efforts to achieve goals.
  • Developed work schedules according to budgets and workloads, covering priority tasks.
  • Delegated work to staff, setting priorities and goals.

Resident Care Manager

Sunrise Assisted Living
Schaumburg, IL
11.2019 - 11.2021
  • Conducted routine evaluations of overall resident care within facility and enforced high standards of care.
  • Assisted with setting patient goals, recommended interventions and connected patients with available program resources.
  • Maintained daily living standards by assisting clients with personal hygiene needs.
  • Assisted with meal planning to meet nutritional plans.
  • Communicated with patients with compassion while keeping medical information private.
  • Initiated training and education programs for supporting healthcare staff.

Lead Care Manager

Sunrise Assisted Living
Schaumburg, IL
04.2020 - 11.2021
  • Managed weekly team schedules and individual job assignments.
  • Cultivated and maintained strong community relationships.
  • Implemented standards for quality and efficiency.
  • Maintained daily living standards by assisting clients with personal hygiene needs.
  • Assisted with meal planning to meet nutritional plans.
  • Identified risk management concerns and reported scenarios to appropriate management.
  • Liaised with supervisor to review cases and improve care.
  • Communicated with patients with compassion while keeping medical information private.
  • Led and motivated 5 employees through supervision, training and coaching on duties and daily operational activities.
  • Resolved conflicts promptly among physicians, nurses and other healthcare employees to keep workflows on task.
  • Implemented new hire training to further develop skills and initiate discussions on task prioritization.
  • Reviewed and assessed staff processes, reducing hazards posed for residents and staff while promoting regulatory compliance.
  • Recruited well-qualified candidates to fill vacancies and offer residents unparalleled care.
  • Since May of this year 2021 I have been enrolled to DCIT program.

Hairstylist

Central Baptist Village
Norridge, IL
09.2010 - 06.2016
  • Pursued continuing education and training to stay up to date with new trends and techniques.
  • Pre-booked future appointments to increase repeat business.
  • Sanitized workstations and salon equipment to reduce risk of infection.
  • Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
  • Styled and designed traditional and contemporary hairstyles for men and women daily.
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
  • Selected hair colors, products and services based on customer preference and individually designed hair care plan.
  • Supervised front-end of salon, booked appointments, inventoried sales area and coordinated employee schedules to maximize operations.
  • Trimmed and styled hair for weddings and special occasions to help clients look and feel best on big day.
  • Employed curling and straightening styling techniques for ethnic hair types.

Oxygen Coordinator

Prospect Airport Services
Des Plaines, IL
02.2006 - 07.2010

Copied logged and scanned supporting documentation.

Entered details such as payments, account information and call logs into the computer system.

Staffing Coordinator

Encore Village of Schaumburg
Schaumburg, Illinois
01.2024 - 06.2024
  • Coordinated staffing schedules for nursing and support staff across multiple departments.
  • Collaborated with department heads to identify staffing needs and fill vacancies.
  • Maintained employee records and managed documentation for regulatory compliance.
  • Supported payroll processing by verifying hours worked and addressing discrepancies.
  • Coordinated and planned work shift schedules according to availability.
  • Communicated policy changes and updates to staff, ensuring clarity and understanding.
  • Kept track of timekeeping responsibilities and employee time off requests when completing schedules.
  • Facilitated orientation sessions for new hires.
  • Assisted payroll teams by reporting employee hours and calculating correct compensation.
  • Monitored performance of temporary staff members throughout their assignment duration.
  • Kept labor costs and metrics within preset departmental budgets.
  • Negotiated contracts with staffing agencies to fill temporary and permanent positions.

CNA

Hearthstone
Woodstock, Illinois
11.2024 - 05.2025
  • Assisted patients with daily living activities and personal care tasks.
  • Monitored vital signs and reported changes to nursing staff promptly.
  • Maintained the cleanliness and safety of patient environments and equipment.
  • Answered patient call lights promptly and responded to requests appropriately.
  • Demonstrated excellent customer service skills when interacting with patients, families and guests.
  • Assisted patients in ambulation and transfers using proper body mechanics.
  • Reported changes in patient conditions to registered nurse or physician.
  • Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
  • Monitored food intake and output as directed by nursing staff.
  • Ensured compliance with HIPAA regulations regarding confidentiality of information.
  • Recognized signs, symptoms of abuse, neglect and reported them per policy.
  • Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
  • Communicated effectively with patients to address their needs and concerns.
  • Documented patient care activities accurately in medical records systems.
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.

LPN

Hearthstone
Woodstock, Illinois
06.2025 - 09.2025
  • Administered medications and monitored patient responses in a residential care setting.
  • Assisted with daily living activities to promote patient independence and comfort.
  • Maintained accurate patient records and documentation for regulatory compliance.
  • Conducted routine health assessments to identify changes in patient conditions.
  • Provided emotional support and companionship to enhance patient well-being.
  • Ensured a safe, clean environment by following infection control protocols.
  • Observed changes in patient's condition and reported any significant changes to the registered nurse or physician.
  • Administered medications and treatments according to established protocols.
  • Performed physical assessments, including vital signs and health history documentation.
  • Monitored vital signs, fluid intake and output levels, glucose levels, and other medical tests results.
  • Maintained a safe environment by following infection control policies and procedures.
  • Provided patient care in accordance with physicians' orders and nursing standards of practice.
  • Conducted regular rounds to assess the status of assigned patients.
  • Educated patients on disease prevention and management strategies for their individual conditions.
  • Collected and documented vital signs to track current patient conditions.
  • Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
  • Adhered to facility policies and procedures while providing quality nursing care.
  • Managed emergency situations promptly according to established protocols.
  • Ensured that all clinical documentation is accurate and up-to-date in the electronic medical record system.
  • Communicated concerns regarding patients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
  • Assisted patients with personal hygiene activities such as bathing, dressing, eating, grooming, and toileting needs.
  • Promoted culture of safety for patients and employees through proper identification, reporting documentation and prevention.
  • Coordinated scheduling of follow-up appointments with primary care providers.

Education

LPN To RN Bridge - Nursing

Ambria College
Hoffman Estates, IL
09-2027

LPN - Nursing

Verve Collage
Oak Brook, IL
02-2025

C.N.A - Nursing

Avid Cna School
Streamwood, IL
10-2022

GED -

Continental Academy
Miami Lakes Florida
2018

Skills

  • Teamwork and Collaboration
  • Problem-Solving
  • Documentation and Reporting

Accomplishments

  • Promoted from Care Manager to Lead Care Manager, in less than 12-months
  • Consistently maintained high customer satisfaction ratings.
  • Recognized as Employee of the month for outstanding performance and team contributions.

Certification

  • DCIT Training - enrolled

Timeline

LPN

Hearthstone
06.2025 - 09.2025

CNA

Hearthstone
11.2024 - 05.2025

Staffing Coordinator

Encore Village of Schaumburg
01.2024 - 06.2024

Scheduling Coordinator

Oakbrook Health & Rehab
11.2021 - 01.2024

Lead Care Manager

Sunrise Assisted Living
04.2020 - 11.2021

Resident Care Manager

Sunrise Assisted Living
11.2019 - 11.2021

Hairstylist

Central Baptist Village
09.2010 - 06.2016

Oxygen Coordinator

Prospect Airport Services
02.2006 - 07.2010

LPN - Nursing

Verve Collage

C.N.A - Nursing

Avid Cna School

GED -

Continental Academy

LPN To RN Bridge - Nursing

Ambria College
Magdalena Wenc