MAGDALENE AMOAH
Yonkers,NY
Summary
Results-driven professional seeking a position to contribute skills and abilities towards organizational growth and personal career development. Committed to exceeding employer expectations through diligent work ethic and fostering harmonious relationships with colleagues, clients, and management. Proficient in prioritization, problem-solving, teamwork, and multitasking, with a strong potential for upward mobility. Experienced in providing comprehensive care and support to diverse client populations, utilizing effective communication and interpersonal skills to cultivate positive relationships. Demonstrated track record of maintaining safe and supportive environments tailored to individual needs.
Overview
11
11
years of professional experience
Work History
Direct Support Professional
Richmond Community Services
02.2023 - Current
- Implement strategies contained within behavior intervention plans identified through functional
behavior assessments.
Implement Applied Behavior Analysis. These services are designed to meet specific therapeutic
needs based on individualized annual plans, goals, and objectives.
Provide training, advocacy, needs assessment, and treatment to individuals served. Manage a
schedule for individuals served to obtain services, such as medical care, therapeutic recreation,
living skills, and community integration.
Collaborate with a multi-disciplinary clinical team to lead to the development and
implementation of individualized comprehensive treatment plans that provide for individual
counseling, group therapy, nutrition, medical, recreational, and social programming.
Collaborate with a multi-disciplinary educational team to lead to the development and
implementation of individualized education plans that provide for individual educational support
to include, but not limited to, differentiated instruction, adaptive services such as speech
therapy, vocational training, and life skills instruction.
Teach lessons on of daily living skills. This may include, but is not limited to medication
administration, exercise and nutrition training, community integration, human rights advocacy,
social and life-skills training, as well as educational and life planning.
Assists and actively participates in all aspects of the Individual Service Plan (ISP) or
Comprehensive Functional Assessment (CFA). Ensures resident’s plan of care is implemented.
Responsible for documentation of residents’ goals.
Transports by driving the agency vehicle (cars, minivans, buses) and/or accompanies
individuals on appointments or scheduled activities. Ensures wheelchairs are secure by using
straps and hook ups as trained.
Assist and/or supports daily living skills (e.g. personal hygiene, food preparation,
housekeeping, laundry, shopping). Ensure that residents are appropriately dressed at all times.
Advocates for or provides support to individuals in their home and while in the community
(medical appointments, church, recreation activities etc). Provides support as needed and
maintains safety for individuals served while accompanying them on outside health related
appointments (ensures no HIPPA violations) or recreational activities.
Facilitates learning and skill training in fire safety. Safely evacuates individuals who cannot do
it independently.
Correctly applies or assists in the application of personal adaptive equipment. Reports all
damaged, missing or defective adaptive equipment or environmental safety hazards to a
Supervisor/Manager or a Nurse.
Reports immediately to a Supervisor, Manager, QIDP, BIS or Nurse any suspicion of verbal,
physical, psychological, sexual abuse or neglect of individuals served. Comply with Mandated
Reporter status.
Branch Administrator/Micro Manager Of Insurance
Exceed Life Assurance Company Ltd
02.2021 - 12.2022
- Company Overview: Life Insurance Company
- Www.exceedlife.com.gh
- Micro-Manager Of Funds/Insurance, manages the daily activities of the branch office, with duties such as insurance claims processing, developing new business through selling and marketing activities, auditing, loss prevention, and underwriting
- Prepared Claims (Retail and Micro Claims) filling all retail and micro claims forms for payment and submit to the head of sales at the head office, ensuring that all such claims are been process and paid to the customers on time
- Collect And Report Daily Report Of Fund, ensuring that all daily collection of funds are been made, supervise properly and reported to the head of sale at the head office
- Preparing of monthly report and micro commission Process all micro commissions for payment through reporting to the head of sales, ensuring that all such payments are posted into the system instantly
- Promote The Sales Of Insurance(Retail and Micro
- Promoting the company product and services through its sales force-the brokers-to the insurance consumers
- Recruiting New Sales Executives
- Hires, trains, and monitors the performance of new insurance agents
- Helping clients determine the right insurance policies for their specific needs
- Responsible for managing property inspections from time to time
- Responsible for the reviewing and the updates of insurance policies for clients on a regular basis to ensure accuracy and efficiency when filling claims
- Manage data in spreadsheets and report
- Responsible for keeping records and report up to date to the head office
- Responsible for maintaining budget plans
- Organize and schedule meetings and events
- Responsible for handling technical issues
- Carry out clerical duties, such as answering phones and preparing documents
- Life Insurance Company
- Www.exceedlife.com.gh
National Service
COCOBOD
01.2019 - 01.2020
- Company Overview: QUALITY CONTROL COMPANY
- Assisting in the administrative work
- Preparing of weekly and monthly report to the regional office
- Collate data of activities such as the number of cocoa bags been graded and sailed in a day
- Grading of cocoa beans at depots site
- Entering data into excel sheet
- Collate data of people in the community
- Collate data of number of cocoa trees in the community
- QUALITY CONTROL COMPANY
Internship
Baptist Child Development Programme
01.2018 - 12.2018
- Taking data of children in the community
- Entering data into excel sheet
- Taking photograph of children in the community
- Interviewing of parents and guardians of children in the community to know their problems
- Photocopying and printing of data for individual children
- Assisting children in writing of letters to their pen pals
Research in Community Development
01.2016 - 12.2016
- Writing community report
- Collate data of people in the community
- Collate data of houses in the community
Research in Community Development
01.2014 - 12.2014
- Writing community report
- Collate data of people in the community
- Collate data of houses in the community
- Collate data of challenges in the community eg
- Schools, Roads, Occupation
Education
Bachelor's Degree - Development Education
University For Development Studies
01.2019
Diploma - Development Education
University For Development Studies
01.2016
West African Senior high School Certificate -
Tamale Senior High School
01.2013
Basic Education Certificate -
Kanvili Presby Junior High School
01.2010
Skills
- Effective Communication Abilities
- Expertise in Microsoft Office
- Internet research
- Ability to work under supervision
- Ability to work with no supervision
- Ability to work under pressure
- Ability to meet deadlines
- Ability to multi-task
- Ability to play multiple roles
- Strong reporting skills
- Strong work ethic
- Excellent time management skills
- Loyalty
- Ability to keep information in confidence
- Financial Planning
- Strategy
- Strategic thinking
- Analytical thinking
- Entrepreneurial mindset
Hobbies and Interests
- Reading
- Music
- Teaching
Languages
English
Interests
- Music
- Reading
- Driving
Timeline
Direct Support Professional
Richmond Community Services
02.2023 - Current
Branch Administrator/Micro Manager Of Insurance
Exceed Life Assurance Company Ltd
02.2021 - 12.2022
National Service
COCOBOD
01.2019 - 01.2020
Internship
Baptist Child Development Programme
01.2018 - 12.2018
Research in Community Development
01.2016 - 12.2016
Research in Community Development
01.2014 - 12.2014
Diploma - Development Education
University For Development Studies
West African Senior high School Certificate -
Tamale Senior High School
Basic Education Certificate -
Kanvili Presby Junior High School
Bachelor's Degree - Development Education
University For Development Studies
Similar Profiles
Stephen OforiStephen Ofori
Residence Manager at Richmond Community ServicesResidence Manager at Richmond Community Services
Karen RambarratKaren Rambarrat
RN Community Nurse at Richmond Community ServicesRN Community Nurse at Richmond Community Services
SHANNON BAKERSHANNON BAKER
Dsp/ Floater at Richmond Community ServicesDsp/ Floater at Richmond Community Services