Magdalina Zaitouna
Sterling Heights,Michigan
Summary
A motivated and collaborative team player with experience in the food service industry, working with kids, and medical knowledge seeking a position that values communication skills, teamwork, and a positive work culture.
Overview
3
3
years of professional experience
Work History
Receptionist
Rose Laser And Skin Care
03.2021 - 03.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Crew Team Member
Sweetgreen
04.2023 - 06.2024
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals, and collected payments.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Improved customer satisfaction by consistently providing friendly and efficient service.
- Resolved customer complaints quickly and professionally, ensuring repeat patronage.
Education
High School Diploma -
Adlai Stevenson High School
Sterling Heights, MI06.2025
Skills
- CPR Certified
- Customer Engagement
- Cash Handling
- Food handling
- Strong communication and teamwork abilities
- Knowledgeable about healthy and sustainable food practices
- Experience working with children
- Data Entry
- Telephone skills
- Time Management
- Organization skills
Timeline
Crew Team Member
Sweetgreen
04.2023 - 06.2024
Receptionist
Rose Laser And Skin Care
03.2021 - 03.2023
High School Diploma -
Adlai Stevenson High School