Magdalyn Seduinam Yankson
Katy,Texas
Summary
Human Resources Manager offering 8 years of management experience and development of high-performing teams through recruitment, training, organizational development and evaluation of performance. Strong record of accomplishment working with senior managers to build organization to meet performance goals. Strong background in directing hiring practices, designing pay structures, developing employee policies, managing employee payroll and benefits and working with executive team to develop talent acquisition and retention goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Senior Human Resource Business Partner
First National Bank (FNB), Ghana
Accra, N/A
10.2015 - Current
- Contributed to the implementation of the Human Resources strategy in the business by ensuring that people management practices within the business actively leverage its talent to deliver on key business outcomes through managing and developing teams.
- Built and managed objective working relationships with a variety of stakeholders and maintained an expert knowledge on relevant legislations, industry best practices and provided proactive advice and solutions to relevant stakeholders with the aim of becoming a trusted advisor.
- Facilitated the recruitment, development, performance management, talent management, total reward and retention of skills and competencies that built the organizational capabilities.
- Provided administrative support to Global Mobility team for expatriate assignments as host and home country
- Led change management processes to ensure successful implementation of new initiatives and programs including mergers and acquisition.
- Managed specific projects determined in the human resource planning process and participated in functional and cross functional initiatives
- Conducted investigations into safety complaints, allegations of harassment and civil rights issues and other issues raised by employees or managers regarding HR matters.
- Analyzed trends in turnover rates to identify areas for improvement in employee retention strategies.
- Collaborated with department heads to forecast future personnel needs based on projected business growth.
- Created job descriptions for all positions within the organization and updated them regularly when needed.
- Developed an HR service culture which built rewarding relationships, proposed innovations, and allowed others to provide exceptional client service
- Performed exit interviews with departing employees to gain insight into their experience working at the company.
- Coached managers on how to effectively manage their teams including providing feedback during performance reviews.
- Participated in salary surveys to ensure competitive pay levels are maintained within the organization.
- Assisted in developing succession plans for key roles within the organization.
- Managed relationships with external vendors and stakeholders such as benefit providers, labour unions, labour commission, employer's association, labour ministry, central bank, external auditors, etc.
- Provided guidance on disciplinary action up to termination if necessary following established guidelines.
- Monitored employee satisfaction through surveys and focus groups in order to identify potential areas of improvement.
- Improved employee productivity by enhancing communications and HR practices such as performance appraisal systems and onboarding processes.
- Audited processes to verify compliance with policies and legislative requirements.
- Provided periodic reports on HR activities to leadership and other stakeholders
- Conducted investigations into complaints or issues raised by employees or managers regarding HR matters.
Human Resource Business Partner
Stanbic Bank Ghana
Accra, GH, N/A
01.2015 - 09.2015
- Oversaw recruitment, interviewing, hiring and onboarding of new company staff.
- Provided guidance on organizational policies and procedures to ensure compliance with applicable laws and regulations.
- Assisted in the development of succession planning initiatives for key positions within the organization.
- Collaborated with senior leadership to develop strategic plans to support business objectives.
- Created reports and presentations summarizing HR metrics including turnover rate, diversity statistics.
- Advised supervisors on appropriate disciplinary action according to company policy when necessary.
- Maintained accurate records related to personnel activities such as hiring, terminations, promotions, leaves of absence.
- Reviewed job descriptions regularly for accuracy and relevance to current roles within the organization.
- Analyzed workforce key performance indicators to achieve business objectives, coaching leadership on implementing corrective actions.
- Worked with business leaders to evaluate and optimize human resources policies.
Human Resource Operations Manager (Progressive)
Stanbic Bank Ghana
Accra, Ghana, N/A
12.2008 - 12.2014
- Directed and coordinated HR operations, policies, and procedures.
- Managed the administration of employee benefits and compensation plans.
- Maintained personnel records in compliance with applicable laws and regulations.
- Supervised onboarding activities for new hires including orientations, paperwork, and introductions.
- Ensured compliance with labor laws related to wages, hours worked, overtime pay, leaves of absence.
- Managed all human resource documentation, including new hire letters, employee contracts, payroll records, corporate policies and procedures.
- Ensured accuracy and integrity of data in Human Resource Management Information systems
- Developed and implemented payroll policies, procedures and systems for the organization.
- Managed payroll processing for employees including payroll monthly and off cycle payroll run, payroll reporting, third party payments, general ledger posting and reconciliations
- Monitored and implemented changes in corporate policies, collective bargaining agreements, and legislations including tax to ensure accurate calculations of withholdings from employee paychecks.
- Tracked vacation accruals and sick leave balances ensuring compliance with organizational policies and government regulations.
- Coordinated with external auditors on issues concerning payroll taxes and labor costs.
- Reviewed current processes and procedures for improvement opportunities within the department.
- Built and developed lasting relationships with employees, peers, upper management and outside vendors.
- Interpreted and explained human resources policies, procedures or regulations.
- Supervised the maintenance and update of system organizational design and employee handbooks.
- Responded to inquiries from employees regarding paychecks, deductions, benefits, etc.
- Reviewed requests for leave payouts upon termination or resignation of an employee.
- Generated year-end tax forms for employees as required.
Education
Bachelor of Law - Law
University of London
United Kingdom07.2012
Bachelor of Science - Human Resource Management
Central University
Accra, Ghana07.2007
Skills
- Data Analytics
- Payroll Processing, Coordination and Management
- Human Resource Operations Management
- Recruitment and Onboarding
- Compensation and Benefit
- Total Rewards
- Succession Planning
- Performance Optimization
- Human Resource Information System HRIS
- Performance Management Systems
- Reviewing Compliance
- Talent Management
- Cross-Functional Collaboration
Certification
- SHRM-SCP
Timeline
Senior Human Resource Business Partner
First National Bank (FNB), Ghana
10.2015 - Current
Human Resource Business Partner
Stanbic Bank Ghana
01.2015 - 09.2015
Human Resource Operations Manager (Progressive)
Stanbic Bank Ghana
12.2008 - 12.2014
Bachelor of Law - Law
University of London
Bachelor of Science - Human Resource Management
Central University
- SHRM-SCP
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