Magdelin Espinal
Deltona,FL
Summary
Organized and efficient in office administration, highly skilled insurance benefits verification, and coordinating patient treatment and payments. Fully capable of operating independently or as a dental team. Fluent in English and Spanish, conversant in Portuguese.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Remote Dental Biller Specialist
Greenburgh Kids Dental
Harstdale, NY
05.2019 - Current
- Verifies completeness and accuracy of all claims prior to submission.
- Timely follow up on insurance claim denials, exceptions or exclusions.
- Reading and interpreting insurance explanation of benefits.
- Utilize monthly aging accounts receivable reports to follow up on unpaid claims aged over 30 days.
- Make necessary arrangements for dental records requests, completion of additional information requests, etc. as requested by insurance companies.
- Respond to inquiries from insurance companies, patients and providers.
- Monitored outstanding invoices and performed collections duties.
- Insurance benefits verification.
- Coordinating patient treatment and payments.
Dental Assistant, Dental Biller and Office Manager
Family Dental Center, Dr, N. Patel DDS
Port Chester, NY
01.2014 - 05.2019
- Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
- Managed invoicing and payment processing operations.
- Disbursed petty cash by recording entries and verifying documentation.
- Scheduled, rescheduled and cancelled appointments for dental patients.
- Helped patients complete necessary dental forms and documentation.
- Prepared insurance claim forms, explained benefits and outlined pricing details for procedures and services.
- Referred patients to dental triage to treat severe or unusual symptoms or complaints.
- Greeted visitors and patients to determine needs, check appointments and direct accordingly.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Verifies completeness and accuracy of all claims prior to submission.
- Timely follow up on insurance claim denials, exceptions or exclusions.
- Reading and interpreting insurance explanation of benefits.
- Utilize monthly aging accounts receivable reports to follow up on unpaid claims aged over 30 days.
- Make necessary arrangements for dental records requests, completion of additional information requests, etc. as requested by insurance companies.
- Respond to inquiries from insurance companies, patients and providers.
Dental Receptionist and Dental Biller
Ellen Jones Community Health Center
Harwich, MA
01.2012 - 01.2014
- Scheduled, rescheduled and cancelled appointments for dental patients.
- Helped patients complete necessary dental forms and documentation.
- Prepared insurance claim forms, explained benefits and outlined pricing details for procedures and services.
- Referred patients to dental triage to treat severe or unusual symptoms or complaints.
- Greeted visitors and patients to determine needs, check appointments and direct accordingly.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Verifies completeness and accuracy of all claims prior to submission.
- Timely follow up on insurance claim denials, exceptions or exclusions.
- Reading and interpreting insurance explanation of benefits.
- Utilize monthly aging accounts receivable reports to follow up on unpaid claims aged over 30 days.
- Make necessary arrangements for dental records requests, completion of additional information requests, etc. as requested by insurance companies.
- Respond to inquiries from insurance companies, patients and providers.
Education
High School Diploma -
Onesimo Jimenez
Santiago, Dominican Republic.No Degree - Dental Hygiene
Hostos Community College of The City University of New York
Bachelor of Arts - Hospitality Administration And Management
UTESA
Santiago, Dominican Republic.Skills
- Ability to work independently
- Costumer Service 9 years of experience
- Dependable and Responsible
- HIPAA Compliance
- Insurance Claim Regulations
- Data Entry
- Billing Inquiries
- Insurance Coverage Verification
- Dentrix software proficiency
- MS Office
- Excellent Communication
- Attention to Detail
Certification
- Office Manager Training Path, MGE: Management Experts, 2018
Timeline
Remote Dental Biller Specialist
Greenburgh Kids Dental
05.2019 - Current
Dental Assistant, Dental Biller and Office Manager
Family Dental Center, Dr, N. Patel DDS
01.2014 - 05.2019
Dental Receptionist and Dental Biller
Ellen Jones Community Health Center
01.2012 - 01.2014
High School Diploma -
Onesimo Jimenez
No Degree - Dental Hygiene
Hostos Community College of The City University of New York
Bachelor of Arts - Hospitality Administration And Management
UTESA