Magdeline Vazquez
Hazle Township ,PA
Summary
Driven Receptionist and Sales Associate with a strong track record of optimizing customer experiences and streamlining operations at Mr. Marble USA and Smoothie King. Highly skilled in organization, customer service, and front desk management, consistently enhancing efficiency and client relations. Adept at multitasking in all environments while maintaining accuracy, confidentially and a professional composed demeanor. Committed to delivering exceptional service that fosters customer satisfaction and operational excellence.
Overview
4
4
years of professional experience
Work History
Receptionist
Mr. Marble USA
01.2018 - 01.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Receptionist
Angel Body Shop
09.2015 - 03.2017
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Sales Associate
Smoothie King
12.2014 - 08.2015
- Maintained orderly display of merchandise for improved customer experience.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and stores
- Performed cash, card, and check transactions to complete customer purchases.
- Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
Education
Associate of Arts - Early Childhood Education
Suffolk County Community College
Selden, NY05-2011
Skills
- Front desk operations
- Customer/Client relations
- Organization skills
- Telephone skills
- Greeting and seating clients
- Time management
- Punctual and reliable
- Data entry
- Multitasking and prioritization
- Calm demeanor
- Customer service
- Call redirection
- Scheduling
- Document management
- Service-oriented mindset
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Receptionist
Mr. Marble USA
01.2018 - 01.2019
Receptionist
Angel Body Shop
09.2015 - 03.2017
Sales Associate
Smoothie King
12.2014 - 08.2015
Associate of Arts - Early Childhood Education
Suffolk County Community College
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