Hi, I’m
Magdelynne Muranga BS, RHIA
134 7th Ave, Wilmington,DE
Summary
Entry level HIM professional, well-versed in ICD-10, CPT and HCPCS coding systems, eager to secure an entry level position in revenue cycle management, and health information management operations and support services.
Overview
13
years of professional experience
1
Certificate
Work History
Keystone Human Services
Community Support Specialist
06.2019 - Current
Job overview
- Provide supervision and guidance for individuals during skills building activities.
- Assist individuals with daily living activities including personal hygiene, grooming and mobility.
- Prepare appetizing, balanced and satisfying meals, and assist individuals at meal times.
- Respond appropriately to physical, emotional and developmental needs of the individuals and develop a rapport with the individuals and cultivate a safe and supportive relationship.
- Administer meds to individuals as per Mars and maintain accurate and up-to-date treatment records and review Mars for accuracy on daily basis.
- Maintain accurate records of resident’s care, condition, progress and concerns whilst implementing individual treatment plans.
- Maintain a clean, healthy and safe home for the residents.
- Assisted in implementation of community support services in alignment with needs.
- Supported clients in developing goals and social skills, improving individual wellness and productivity.
- Assisted with creating crisis management and intervention plans for individuals with disabilities.
- Became a strong advocate for individuals with disabilities.
Bancroft Neurohealth
Program Associate
10.2018 - Current
Job overview
- Provide supervision and guidance for individuals during skills building activities.
- Assist individuals with daily living activities including personal hygiene, grooming and mobility.
- Prepare appetizing, balanced and satisfying meals, and assist individuals at meal times.
- Respond appropriately to physical, emotional and developmental needs of individuals and develop rapport with them, and cultivate a safe and supportive relationship.
- Administer meds to individuals as per Mars and maintain accurate and up-to-date treatment records and review Mars for accuracy on daily basis.
- Maintain accurate records of resident’s care, condition, progress and concerns whilst implementing individual treatment plans.
- Maintain a clean, healthy and safe home for the residents.
- Assisted in implementation of community support services in alignment with needs.
- Supported clients in developing goals and social skills, improving individual wellness and productivity.
- Assisted with creating crisis management and intervention plans for individuals with disabilities.
- Became a strong advocate for individuals with disabilities.
Ritz Carlton - Dubai Int. Financial Center
Assistant Housekeeping Manager
12.2010 - 07.2017
Job overview
- Trained and mentored all new personnel to maximize quality of service and performance.
- Increased employee performance through effective supervision and training.
- Worked with front desk to respond promptly to all guest requests.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Communicated repair needs to maintenance staff.
- Placed orders for housekeeping supplies and guest toiletries.
- Completed schedules, shift reports, and other business documentation.
- Evaluated employee performance and developed improvement plans.
- Adhered to safety protocols by enforcing proper equipment usage.
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
Education
Grand Canyon University , Phoenix, AZ
Bachelor of Science from Health Information Management
03.2023
University Overview
- Dean's List (2022, 2023)
- Honor Roll (2022, 2023)
- 3.6 GPA
- Professional Development: Completed my internship at Mayo Clinic
Ultimate Medical Academy - Clearwater , Clearwater, FL
Associate of Science from Medical Billing And Coding
02.2019
University Overview
- Dean's List - 2019
- Honor Roll - 2019
- 3.7 GPA
Skills
- Revenue Cycle Management
- Project Management Abilities
- Information Security Protocols
- Conflict Resolution Techniques
- ICD-10-CM Coding
- HIPAA Regulations Knowledge
- Medical Terminology Proficiency
- Electronic Health Records Management
- Time Management Abilities
- Quality Assurance Monitoring
- Health Information Exchange
- Healthcare Compliance
- HIPAA and HITECH Requirements
Timeline
Community Support Specialist
Keystone Human Services
06.2019 - Current
Program Associate
Bancroft Neurohealth
10.2018 - Current
Assistant Housekeeping Manager
Ritz Carlton - Dubai Int. Financial Center
12.2010 - 07.2017
Grand Canyon University
Bachelor of Science from Health Information Management
Ultimate Medical Academy - Clearwater
Associate of Science from Medical Billing And Coding
Registered Health Information Administrator (RHIA)
Certification
Registered Health Information Administrator (RHIA)
Additional Information
Relevant Experience - 2 years
- Completed the AHIMA VLab virtual practice experience. The AHIMA VLab Health Information Administrator Package included a full set of authentic healthcare applications and hundreds of patient cases. All learning activities were performed on Meditech Expanse EHR, encoders included 3M, Find-A-Code, and Nuance Clintegrity.
- Completed my virtual internship with Mayo Clinic HIMS department working with Epic.
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