Magdiel A. Valadez
Joliet,IL
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
Overview
13
13
years of professional experience
Work History
Shop Manager
Jalisco Auto & Performance
04.2022 - Current
- Managed inventory control, cash control and store opening and closing procedures.
- Trained team members in successful strategies to meet operational and sales targets.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Kept orderly and accurate accounting records by monitoring sales documentation. Payment of invoices - processed.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Shop Manager
Amerimex Mufflers & Brakes
11.2013 - 04.2022
- Managed inventory control, cash control and store opening and closing procedures.
- Trained team members in successful strategies to meet operational and sales targets.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Kept orderly and accurate accounting records by monitoring sales documentation. Payment of invoices - processed.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Store Manager
O'connors Cleaners
05.2010 - 10.2013
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Education
GED -
Joliet Junior College
Joliet, IL07.2014
Skills
- Policy Development and Enforcement
- Human Resources Oversight
- Sales Promotion
- Program Optimization
- Sales Tracking
- Records Organization and Management
- Customer Experience Enhancement
- Customer Loyalty
- Persuasive Negotiations
- Payment of invoices - processed
- Money Handling
- Inventory Tracking and Management
Languages
Spanish
Native or Bilingual
Timeline
Shop Manager
Jalisco Auto & Performance
04.2022 - Current
Shop Manager
Amerimex Mufflers & Brakes
11.2013 - 04.2022
Store Manager
O'connors Cleaners
05.2010 - 10.2013
GED -
Joliet Junior College
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