Summary
Overview
Work History
Education
Skills
Timeline
Generic

Magdy Himed

Castro Valley,Ca

Summary

Seeking a Position as a retail Where my Experience in retail services in untilized

Approximately 17 Years in retail store Experience .Solid Skills in organzing and invertortying Merchandise .Exeperience in maintaining Cleanliness for entire store . Good Communication and problem -Solving Skills . Ability to Excert maximum Muslce force to lift,pull,push,and carry Object

Professional with experience in customer service and retail environments. Adept in ensuring customer satisfaction through effective communication and problem-solving skills. Strong focus on teamwork, adaptability, and delivering consistent results. Known for reliability, efficiency, and positive attitude in fast-paced settings.

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

19
19
years of professional experience

Work History

Courtesy Clerk

SAFEWAY
09.2021 - 09.2022
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
  • Enhanced customer satisfaction by providing efficient bagging and carryout services.
  • Improved customer experience by offering assistance with locating products throughout the store when needed.
  • Assisted customers with large purchases by carrying items to vehicles.
  • Returned unwanted items to correct store locations and restocked shelves.
  • Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
  • Facilitated smooth transactions by returning misplaced items to their appropriate locations within the store quickly and efficiently.
  • Promoted a safe shopping environment through vigilant monitoring of potential hazards such as spills or cluttered aisles, addressing issues promptly as they arose.
  • Assisted customers with checkout process to foster prompt and smooth transactions.
  • Provided exceptional customer service, addressing concerns and inquiries promptly and professionally.
  • Upheld high standards of professionalism while interacting with customers, coworkers, and supervisors alike.
  • Acted as an ambassador for the store''s brand by consistently providing friendly, knowledgeable, and efficient service to all customers.
  • Supported store operations by lending a hand in other departments as needed, demonstrating adaptability and teamwork.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Contributed to the reduction of waste by properly sorting recyclables, compost, and garbage according to company guidelines.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Delivered prompt service to prioritize customer needs.
  • Maintained up-to-date knowledge of product and service changes.
  • Managed timely and effective replacement of damaged or missing products.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Resolved associate, tool and service delivery issues revealed by statistical reports.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Optimized customer support by establishing collaborative service environments through targeted operational initiatives.

Merchandise Stocker

ZACKS MARKET
06.2003 - 09.2021
  • Maintain back stocks areas for groceries and retail repenish shelfs Supplies
  • Sweep and mop Store regular basis
  • Removed Boxes and break them in premise
  • Cleaned and Managed the back room make everying look neat and with locating items if necessary
  • Cleaned Shelves floors and back room if as necessary
  • Resolved problems issuses and ansered queries
  • Maintained a clean and safe work environment, adhering to strict health and safety guidelines.
  • Facilitated smooth operations by assisting in unloading deliveries, verifying order accuracy, and efficiently transferring products to the sales floor.
  • Improved team communication through active participation in daily huddles, sharing updates on tasks completed, challenges faced, or upcoming priorities.
  • Contributed to sales growth through effective merchandising strategies that promoted high-demand items.
  • Optimized storage space utilization with well-organized backstock areas and clear labeling systems for easy retrieval of products.
  • Improved sales floor appearance through timely replenishment of products and regular maintenance.
  • Participated in ongoing training sessions to stay current on industry trends and best practices related to stocking responsibilities.
  • Boosted overall store performance through keen attention to detail during all stocking procedures, contributing to an enjoyable shopping experience for customers.
  • Accelerated the unloading process through organized handling of delivery trucks and effective teamwork.
  • Increased merchandise availability by efficiently organizing stockroom and maintaining inventory levels.
  • Facilitated seasonal product transitions, ensuring smooth integration of new items into existing displays per company guidelines.
  • Aided in efficient inventory control measures, identifying potential overstocks or shortages based on sales trends.
  • Maintained effective team member communication.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Followed orders precisely for correct items, sizes and quantities.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.

MERCHANDISER STOCKER

JACK IN THE BOX
05.2017 - 12.2017
  • Improved sales floor appearance through timely replenishment of products and regular maintenance.
  • Optimized storage space utilization with well-organized backstock areas and clear labeling systems for easy retrieval of products.
  • Boosted overall store performance through keen attention to detail during all stocking procedures, contributing to an enjoyable shopping experience for customers.
  • Participated in ongoing training sessions to stay current on industry trends and best practices related to stocking responsibilities.
  • Aided in efficient inventory control measures, identifying potential overstocks or shortages based on sales trends.
  • Streamlined restocking processes, regularly evaluating merchandise layouts for optimal organization and accessibility.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Assisted in successful promotional events, constructing visually appealing displays according to planograms.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Stocked shelves to match planogram images and instructions.
  • Reviewed order slips, picked products and staged merchandize to be shipped.
  • Stocked warehouse efficiently by comparing item numbers with storage locations.
  • Orchestrated effective materials management with strong stock rotation strategies, new order placements and shipping inspections.
  • Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
  • Filled shortages in available goods by requisitioning merchandise from suppliers based on space, demand and current pricing.
  • Tracked accumulated hours and dollar amounts charged to each client job to calculate client fees for professional services such as legal or accounting services.

MERCHANDISE

McDonald's
10.2016 - 02.2017
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Maximized floor space utilization by rearranging fixtures according to changing business needs and customer traffic patterns.
  • Boosted sales by implementing effective merchandising strategies and visually appealing displays.
  • Implemented sustainability practices in merchandise handling, contributing to company's green initiatives.
  • Increased brand visibility by designing eye-catching window displays that highlighted new products and seasonal trends.
  • Developed themes, props and lighting for merchandise displays.
  • Proposed new ideas and concepts to enhance merchandise displays.
  • Analyzed customer feedback and shopper trends to inform display designs.

Education

High School Diploma -

SAN LORENZO
LEWELLING 'SAN LORENZO
06-2008

Skills

  • Bagging techniques
  • Bagging procedures
  • Cart returns
  • Safety awareness
  • Cleaning procedures
  • Floor cleaning
  • Sales expertise
  • Stock replenishment
  • Complaint resolution
  • Restocking products

Timeline

Courtesy Clerk

SAFEWAY
09.2021 - 09.2022

MERCHANDISER STOCKER

JACK IN THE BOX
05.2017 - 12.2017

MERCHANDISE

McDonald's
10.2016 - 02.2017

Merchandise Stocker

ZACKS MARKET
06.2003 - 09.2021

High School Diploma -

SAN LORENZO

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Magdy Himed