MAGDYEL LUJAN
Odessa,TX
Overview
2
2
years of professional experience
1
1
Certification
Work History
Food Server
IHOP
Odessa, TX
12.2022 - 06.2024
- Greeted guests in a friendly and welcoming manner.
- Operated in a fast-paced environment with a strong ability to multitask.
- Resolved guest complaints in a professional, courteous, and timely manner.
- Processed customers' cash and credit card payments.
- Performed opening and closing duties such as counting money in register drawers or restocking supplies.
- Checked on customers during their meal to ensure they were satisfied with their dining experience.
- Brought food and beverages to the table in a timely manner.
- Provided excellent customer service by anticipating needs, responding promptly to requests, and following up to ensure satisfaction.
- Accurately calculated checks using POS system; processed payment transactions quickly and efficiently.
Sales and Data Entry Assistant
Herff Jones
Midland, TX
08.2024 - Current
- Prepared correspondence related to changes in customer accounts or services provided.
- Monitored incoming emails containing requests for customer updates or changes.
- Checked completed work for errors or duplicate entries prior to submitting for processing.
- Processed orders quickly and accurately according to established procedures.
- Ensured that all sensitive information was kept confidential at all times.
- Created new customer accounts within the system, following established procedures.
- Identified, corrected, and reported data entry errors.
- Transferred written information into databases to maintain consistent, accurate client records and project details.
Marketing Intern
Venture Robotics
Midland, TX
05.2024 - 08.2024
- Created Event Flyers and Promotions.
- Attended events and take pictures/videos.
- Engaged the community of small businesses and nonprofit organizations.
- Generated Social Media Content.
- Hands-on collaboration in a fast-paced environment.
- Event write-ups describing business event experiences to the community.
Education
Bachelor of Business Administration (BBA) - Marketing
The University of Texas Permian Basin
Odessa, TX08.2024
High School Diploma -
Permian High School
Odessa, TXSkills
- Bilingual - Spanish
- Strong communication
- Customer Service
- Teamwork
Certification
- TABC Certified
- Food Handler Certified
Timeline
Sales and Data Entry Assistant
Herff Jones
08.2024 - Current
Marketing Intern
Venture Robotics
05.2024 - 08.2024
Food Server
IHOP
12.2022 - 06.2024
Bachelor of Business Administration (BBA) - Marketing
The University of Texas Permian Basin
High School Diploma -
Permian High School