Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Hi, I’m

Mage-Nhy Lespérance

Newark,NJ

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
years of professional experience
1
Certification

Work History

CONATEL,

Chief of Collection
08.2012 - 01.2022

Job overview

  • Successfully led the Collection Department, overseeing and optimizing revenue recovery processes.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.

CONATEL

Administrative Assistant Intern
06.2011 - 08.2012

Job overview

  • Streamlined office operations by organizing and maintaining electronic filing systems.
  • Enhanced team communication by responding to internal requests and inquiries in a timely manner.
  • Assisted with event planning, coordinating logistics for successful meetings and conferences.
  • Supported departmental projects, ensuring deadlines were met and objectives achieved.

CONATEL

Telecom User Assistance Operator
10.2008 - 06.2011

Job overview

  • Operated within the CAUST, assisting users with telecom services in Cap-Haitian.
  • Enhanced production efficiency by implementing optimized machine settings and routine maintenance procedures.
  • Reduced equipment downtime by troubleshooting issues and performing timely repairs.
  • Increased overall product quality through meticulous attention to detail during operation processes.
  • Streamlined workflow by identifying bottlenecks in the production line and suggesting improvements.

Education

UNIVERSITE DE PORT-AU-PRINCE (formerly IGC)
Port-au-Prince, Haiti

Bachelor of Science from Business Management
10.2007

University Overview

Skills

  • [Equipment] operation
  • Microsoft Word
  • PPE use
  • Teamwork and Collaboration

Certification

Professional Studies in Communication IENSCOM (Institut d’Enseignement en Communication), 2009-2010

  • Option: Communication

Languages

French
Full Professional
English
Limited Working
Spanish
Limited Working

Timeline

Chief of Collection
CONATEL,
08.2012 - 01.2022
Administrative Assistant Intern
CONATEL
06.2011 - 08.2012
Telecom User Assistance Operator
CONATEL
10.2008 - 06.2011
UNIVERSITE DE PORT-AU-PRINCE (formerly IGC)
Bachelor of Science from Business Management
Mage-Nhy Lespérance