MAGEN AMES
WEIDMAN,MI
Summary
Polished professional manages multiple tasks, utilizes electronic medical record systems, and provides excellent customer service to patients and staff. Adheres to medical records policies and procedures to comply with HIPAA regulations. Track record of effectively troubleshooting issues and maintaining patient confidentiality.
Overview
9
9
years of professional experience
Work History
Medical Chart Abstracter
Meda Source
06.2023 - Current
- Increased accuracy of medical records by reviewing and abstracting patient charts for relevant data.
- Ensured compliance with regulatory guidelines by accurately coding diagnoses and procedures in patient charts.
- Streamlined chart abstraction processes, resulting in improved efficiency and productivity.
- Collaborated with interdisciplinary teams to identify areas for improvement in clinical documentation and care delivery.
OB/GYN Patient Service Assistant
MyMichigan Health
03.2022 - 05.2023
- Perform routine clerical tasks such as mailing, copying, faxing, filing, and scanning.
- Answer phones/emails, taking messages, and routing calls when necessary.
- Coordinated and scheduled patient appointments with the use of Epic. Accurately provide clients with details of any necessary preparation and verify demographic information.
- Recognizeand balance the needs of the patient and performing department, while following established organization and federal guidelines. Carefully review medical records for accuracy and completion as required by department protocols and insurance companies.
Head Teller/ Commercial Loan Processor
Isabella Bank
10.2014 - 08.2020
- Cashed checks and processed deposits upon balance and signature verification. Able to refer customers to mortgages, small business banking, auto loans, long-terms investments, and mobile/online banking. Promoted new banking services, help assist managers on running the department by overseeing employees and training individuals. Counted vault, money buying/selling to federal Reserve Bank.
- Ran credit report, Health with overdrafts, and late loans.
Education
CAREER QUEST MOUNT PLEASANT, MI
01.2022
CLARE HIGH SCHOOL-CLARE, MI
01.2012
Skills
- Highly skilled leader with skills in Delegating tasks, team building, and creating positive customer/patient experiences Knowledge in Microsoft Word, Excel, PowerPoint, and Outlook, Epic, Allscripts, Phone Experience, and Speaking with patients
Additional Information
Abstracting, EMR, Epic, Allscripts, Practice Fusion, Athena, Microsoft Office(Word, Excel, PowerPoint, Teams) Ob/gyn, cardiology, hematology/oncology
References
- ANGELA BAKER, 989-339-7206, CO-WORKER/MOTHER, 29
- MIKAELA BAKER, 989-289-9059, SISTER, 24
- MIAH AMES, 989-330-8050, SISTER IN LAW, 13
- HARLEY SANBORN, 989-423-6473, FRIEND, 15
- SARAH RAGLIN, 989-817-3763, EX-COWORKER/FRIEND, 5
Timeline
Medical Chart Abstracter
Meda Source
06.2023 - Current
OB/GYN Patient Service Assistant
MyMichigan Health
03.2022 - 05.2023
Head Teller/ Commercial Loan Processor
Isabella Bank
10.2014 - 08.2020
CAREER QUEST MOUNT PLEASANT, MI
CLARE HIGH SCHOOL-CLARE, MI