Summary
Overview
Work History
Education
Skills
Timeline
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Magen Martinez

Douglasville,GA

Summary

Dynamic Diamond Consultant with a proven track record at Diamonds & Diamonds, excelling in client advisement and exceeding sales targets. Skilled in data analytics and effective communication, I foster strong supplier relationships and train teams, enhancing product knowledge and customer engagement. Committed to delivering exceptional service and driving business success.

Overview

12
12
years of professional experience

Work History

Diamond Consultant

Diamonds & Diamonds / Diamond Jewelers
03.2023 - Current
  • Advised clients on diamond selection, ensuring alignment with personal preferences and budget constraints.
  • Conducted detailed diamond appraisals, providing accurate assessments of quality and value.
  • Developed and maintained strong relationships with suppliers to secure high-quality inventory.
  • Trained junior consultants in product knowledge and customer engagement techniques.
  • Managed inventory effectively, ensuring optimal product availability and selection for clients.
  • Exceeded sales targets consistently by employing effective sales strategies and techniques.
  • Maintained up-to-date knowledge on industry trends through continuous education, trade shows, conferences, and networking opportunities.

Construction Flagger

Southeastern Traffic Supply
04.2023 - 11.2023
  • Directed traffic flow to ensure safety in construction zones.
  • Collaborated with team members to set up and dismantle signage and barriers.
  • Monitored site conditions to identify potential hazards and mitigate risks.
  • Trained new flaggers on safety protocols and operational procedures.
  • Communicated effectively with drivers to maintain smooth traffic operations.
  • Implemented improvements in flagging techniques to enhance visibility and safety measures.
  • Conducted routine inspections of equipment and signage for compliance with regulations.

Deli Associate

Publix Grocery Store
06.2021 - 08.2023
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues.
  • Operated deli equipment, including slicers and scales, ensuring adherence to safety protocols.
  • Prepared and displayed a variety of deli products, maintaining quality and freshness standards.
  • Assisted in inventory management, restocking shelves, and minimizing waste through efficient practices.

Associate

Honda Locke
03.2018 - 06.2020
  • Led cross-functional teams to enhance product development processes and drive project completion.
  • Streamlined workflow processes, resulting in improved efficiency across multiple departments.
  • Developed and implemented training programs for new staff, increasing onboarding effectiveness.
  • Collaborated with engineering teams to refine product specifications and ensure quality standards.

Shift Leader

Dairy Queen Grill & Chill
02.2014 - 09.2017
  • Supervised team of employees, ensuring adherence to operational standards and customer service excellence.
  • Trained new staff on menu items, service protocols, and food safety regulations.
  • Managed inventory levels, placing orders to maintain stock while minimizing waste.
  • Implemented workflow improvements, enhancing efficiency during peak hours and reducing wait times.
  • Resolved customer complaints promptly, fostering a positive dining experience and encouraging repeat business.
  • Conducted regular performance evaluations, providing constructive feedback to enhance team skills and morale.

Education

GED -

West Georgia Technical College
Douglasville, GA
02-2026

Skills

  • Data analytics
  • Industry expertise
  • Teamwork
  • Teamwork and collaboration
  • Time management
  • Attention to detail
  • Multitasking
  • Problem-solving
  • Organizational skills
  • Excellent communication
  • Reliability
  • Active listening
  • Effective communication

Timeline

Construction Flagger

Southeastern Traffic Supply
04.2023 - 11.2023

Diamond Consultant

Diamonds & Diamonds / Diamond Jewelers
03.2023 - Current

Deli Associate

Publix Grocery Store
06.2021 - 08.2023

Associate

Honda Locke
03.2018 - 06.2020

Shift Leader

Dairy Queen Grill & Chill
02.2014 - 09.2017

GED -

West Georgia Technical College

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Magen Martinez