Magen Maxwell
Bethesda
Summary
Dynamic and detail-oriented Medical Biller with extensive experience at Augusta Levy Learning Center. Proficient in insurance claims processing and patient billing, ensuring compliance with HIPAA regulations. Recognized for exceptional customer service and effective communication skills, contributing to improved patient satisfaction and streamlined billing operations. Committed to accuracy and teamwork in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Medical Biller
Augusta Levy Learning Center
10.2023 - 09.2024
- Operated chemical processing equipment under supervision to ensure safety and compliance with regulations.
- Assisted in monitoring production parameters, maintaining quality standards throughout processes.
- Participated in safety training sessions, learning protocols for handling hazardous materials effectively.
- Supported team efforts in routine maintenance of machinery to enhance operational efficiency.
Administrative Assistant
Augusta Levy Learning Center
09.2023 - 09.2024
- Coordinated daily schedules for administrative staff, ensuring efficient time management and resource allocation.
- Managed correspondence and communications, fostering positive relationships with parents and staff members.
- Assisted in organizing events and workshops, enhancing community engagement and educational opportunities for families.
- Maintained accurate records and files, ensuring compliance with organizational standards and data integrity.
- Supported budget tracking by processing invoices and expense reports, contributing to financial accuracy and oversight.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
RBT
Augusta Levy Learning Center
08.2022 - 09.2024
- Implemented individualized behavior intervention plans to support student development and learning.
- Collaborated with multidisciplinary teams to analyze student progress and adjust strategies as needed.
- Facilitated one-on-one sessions to promote skill acquisition and behavioral improvements in students.
- Monitored student behaviors, recording data for analysis and reporting to supervisors regularly.
- Engaged students through interactive activities, fostering positive relationships and enhancing motivation.
- Assisted in training new staff on applied behavior analysis techniques and classroom management strategies.
- Developed instructional materials tailored to individual learning needs, improving engagement and comprehension.
- Participated in regular team meetings to discuss student progress and contribute to program enhancements.
- Reduced challenging behaviors through the implementation of positive reinforcement strategies.
- Received ongoing supervision from Board Certified Behavior Analysts to refine professional skills and knowledge.
Chemical Operator
Westlake Chemical
05.2013 - 10.2018
- Operated chemical processing equipment under supervision to ensure safety and compliance with regulations.
- Assisted in monitoring production parameters, maintaining quality standards throughout processes.
- Participated in safety training sessions, learning protocols for handling hazardous materials effectively.
- Supported team efforts in routine maintenance of machinery to enhance operational efficiency.
Education
Associate Of Applied Science - Health Information Technology
West Virginia Northern Community College
Wheeling, WVC. A. S. - Medical Billing & Coding
West Virginia Northern Community College
Wheeling, WV05.2025
High School Diploma - General Studies
Tyler Consolidated High School
Middlebourne, WV05.2010
Skills
- Insurance claims
- Medical billing
- Insurance billing
- Electronic claims
- HIPAA compliance
- Insurance verification
- Billing and collection procedures
- Patient billing
- Customer service
- Accounts receivable
- Data entry
- Claim submission
- Insurance claims processing
- CMS-1500 billing forms
- Payment posting
- ICD-10
- Patient account analysis
- Multitasking and organization
- Account management
- Critical thinking
- Teamwork and collaboration
- Verbal and written communication
- Information inputting
- Database systems
- Paperwork and documentation
- Customer service support
- Financial documentation
- Microsoft office
Timeline
Medical Biller
Augusta Levy Learning Center
10.2023 - 09.2024
Administrative Assistant
Augusta Levy Learning Center
09.2023 - 09.2024
RBT
Augusta Levy Learning Center
08.2022 - 09.2024
Chemical Operator
Westlake Chemical
05.2013 - 10.2018
Associate Of Applied Science - Health Information Technology
West Virginia Northern Community College
C. A. S. - Medical Billing & Coding
West Virginia Northern Community College
High School Diploma - General Studies
Tyler Consolidated High School
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