Magen Sellers

• Excellent communication skills, both verbal and written.
• Skilled at working independently and collaboratively in a team environment.
• Worked effectively in fast-paced environments.
• Self-motivated, with a strong sense of personal responsibility.

• Assisted Client with Application and Recertification process, answer clien questions and direct dient with further assistance and direct them to proper resources Via In office, Email and phone. In a timely manner.
• Maintained accurate records of case notes and progress reports

• Conducted thorough interviews with clients to gather required information or case assessments Via in office, phone and Email. In a timely manne

• Granted, modified, denied, or terminated assistance based on key information and eligibility determination
• Gather information from Client, out side sources and businesses. Etc. in a timely manner.
• Keyed in accurate case notes regarding cases and changes.
• Able to work and complete Application and Recertification from start to finish.

• Developed themed events that catered to diverse interests and abilities of Residents
• Consulted with staff and other professionals to discuss activities.Collaborated with staff to assess individual resident needs and preferences for activities.
• Maintained accurate records of attendance and feedback from activity Sessions.
• Calculated and recorded department expenses and revenueEnsured compliance with all state regulations regarding safety protocols and infection control measures.
• Handled budgetary concerns, keeping activities affordable.
• Coordinated volunteer programs that allowed community members to engage with facility residents in various capacities, enriching both parties' lives in the process.
• Worked with nursing team to identify and document changes in patient mental acuity and physical abilities.