Majel Leach
Sharpsburg,GA
Summary
Detail oriented and self-motivated. Extensive background in management, billing, daily operations, scheduling, budgeting maintenance scheduling and process control. Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
28
28
years of professional experience
Work History
Pretreatment Coordinator
Roane County Public Utility
- Initial set-up of pretreatment program which includes evaluating initial customer surveys to determine status as Signiant Industrial User (SIU); whether categorical or non–categorical
- Compose the initial permits for the pretreatment program and permit subsequent renewals of permits for SIU’s
- Ongoing duties: inspect and monitor industrial and commercial wastewater sources for compliance with federal, state and local discharge regulations
- Inspect grease traps, interceptors and permitting grease trap hauling companies
- Collecting samples: which includes operating and maintaining sampling equipment
- Reviewing laboratory results and regulating SIUs as the control authority
- Prepared Semi–Annual reports for the State of Tennessee.
Wastewater Operator
Roane County Public Utility
- Operate wastewater plant; Monitor treatment operations to ensure compliance with federal, state, and local regulations
- Control biosolids by operating press and sludge box
- Troubleshoot equipment, take course of action for outages to remain in compliance
- Research for new purchases and troubleshooting equipment
- Prepare monthly reports such as DMR, MOR, and permit renewals
- Assist the director with monthly meetings and administrative duties.
Water Operator
Thompson Environmental Service, Inc.
- Monitoring the treatment of raw water to ensure compliance of federal, state, and local requirements for human consumption; Collection of monthly and annual samples for compliance monitoring; preparing reports for monthly evaluation of water production; and preparing consumer confidence reports
- Certified small water systems operator’s license.
Laboratory Technician
Thompson Environmental Service, Inc.
- Performing daily, weekly, and annual testing for process control of multiple wastewater treatment plants and recommending changes to improve the daily operations of multiple wastewater treatment plants; Scheduling pretreatment sampling; set–up composite sampling equipment; ordering equipment and supplies for the laboratory; conducting laboratory quality control testing including DMR QC/QA.
Office Manager
Thompson Environmental Service, Inc.
- Accounts payable, accounts receivable invoicing of clients, proficient in QuickBooks, Peachtree accounting, Microsoft office, computer maintenance and routine office work
- Responsible for all areas of employment for employees – including placing advertisements for various open positions, reference checks and explanation of benefits
- Payroll – compiling and inputting employees’ payroll information, payroll deductions, and federal and state payroll taxes
- Insurance – acquiring quotes for coverage for employee benefits, automobile, workman’s compensation, and liability insurance for the for the company
- Preparing monthly water and wastewater reports for the State of Tennessee.
Assistant Director
Roane County Public Utility
08.2012 - 08.2023
- Responsible for ensuring that the schedule, budget and details of tasks are well organized
- Assist in the development and implementation of short - term and long-range plans for the operation and procedures of the public utility which included, but was not limited to the following: preparing an annual budget for the utility, monitoring purchase of capital and daily expenditures
- Overseeing the billing department: including setting policy and updating the standard operations manual, receiving cash receipts, records for the utility billing including collections, providing customer service, setting up new accounts, reviewing existing accounts, including answering questions for customers, and including making decisions concerning past due account balances to be sent to collections
- Preparing work orders for field crew
- Reviewing resumes for the billing and wastewater department
- Maintained a good working relationship with the utility board and county employees.
Operator in Charge
City of Niota
07.2011 - 08.2012
- Monitoring treatment operations to ensure compliance with federal, state, and local regulations
- Planning for new equipment purchases, troubleshooting equipment, determining corrective action in the event of emergencies such as equipment failure
- Making decisions concerning treatment processes to improve plant processes
- Working with industries concerning compliance issues for the pretreatment program
- Preparing monthly and annual reports for the State of Tennessee such as DMR, MOR and industrial pretreatment semiannual reports
- Communicate treatment plant needs and status to managerial personnel.
Wastewater Operator
Thompson Environmental Service, Inc.
04.1995 - 07.2011
- Certified Grade 3 wastewater treatment operator
- Monitoring treatment operations to ensure compliance with federal, state, and local regulations; I have an excellent working relationship with State of Tennessee regulators and have been contacted when facilities were in peril and negotiated with the state on their behalf
- Making decisions about types of treatment processes to improve plant performance
- Performing a variety of wastewater treatment processes to prepare waste for disposal
- Planning of new equipment purchases, trouble shooting of equipment, determining actions to be taken in the event of emergencies such as machine and equipment failure and making repairs to the equipment as well
- Preparing monthly reports for the State of Tennessee such as the DMR and MOR report.
Education
AAS in Business Management/Computers and Information Systems -
Cleveland State Community College
05.1993
Skills
- Project Management
- Administrative Leadership
- Business Administration
- Contract Management
- Recordkeeping
- Database Management
- Resource Allocation
- Staff Supervision
- Document Management
References
Available upon request.
Timeline
Assistant Director
Roane County Public Utility
08.2012 - 08.2023
Operator in Charge
City of Niota
07.2011 - 08.2012
Wastewater Operator
Thompson Environmental Service, Inc.
04.1995 - 07.2011
Pretreatment Coordinator
Roane County Public Utility
Wastewater Operator
Roane County Public Utility
Water Operator
Thompson Environmental Service, Inc.
Laboratory Technician
Thompson Environmental Service, Inc.
Office Manager
Thompson Environmental Service, Inc.
AAS in Business Management/Computers and Information Systems -
Cleveland State Community College