Maggi Blocker
Healthcare Administrator
Rockville,MD
Summary
Healthcare administrator with proven ability to deliver exemplary level of medical service to patients. Experienced in planning and implementing strategies for developing improved health care management. Strong organizational and problem solving skills, and excellent communicator. Recognized for staff development leading to high performing teams.
Overview
4
4
years of post-secondary education
13
13
years of professional experience
Work History
Center Manager/Insurance Coordinator
Accessible MRI
Towson, MD
10.2002 - 03.2008
- Completed upgrade project of MRI scanner, related construction, and lease hold improvements.
- Worked closely with sales representative in communicating with referring community information regarding machine upgrade and its positive results in providing image quality above industry standards.
- Responsible for exercising appropriate fiscal judgment in financial duties including payroll, and center accounts payable, and receivable.
- Coordinated ACR accreditation for facility.
- Forged a cooperative relationship with reading radiologists and transcriptionist to produce quality diagnostic medical reporting.
- Ensured staff adhered to all corporate policies and procedures.
- Initiated new advertising methods to better compete in the field.
- Lead administrator on transcription integration project.
- Assisted area manager with payroll and purchasing functions.
- Provided medical transcription coverage.
- Used Citrix to assign procedure and diagnostic codes to patient records for billing purposes.
Medical Receptionist
Magee and Michaels MD, PA- Orthopaedics
Silver Spring, MD
04.1998 - 11.2002
- Managed busy orthopaedic surgeons' office front desk.
- Promptly answered multi-line phone system and greeted callers enthusiastically.
- Managed master calendar and scheduled appointments for two providers based on optimal patient loads and clinician availability.
- Assisted with surgical coordinating. Used computer programs and registration systems to schedule patients for routine and complex procedures
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing. Knowledgeable in CPT and ICD-9 information necessary for claims submission.
Medical Receptionist/ Surgical Coordinator
Fayaz A Shawl MD, PA- Cardiologist
Greenbelt, MD
03.1997 - 04.1998
- Ran private practice cardiologist's front desk during physician hours.
- Expertly managed all surgery services, including planning, scheduling, and coordination of procedures.
- Assisted billing manager with collections. Verified insurance coverage and obtained pre-authorizations.
- Organized paperwork such as charts and reports for office and patient needs.
- Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
Medical Assistant
William B Rosson MD- Internal Medicine
Greenbelt, MD
04.1996 - 03.1997
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Supported physician during examinations and scans to assist with diagnostic procedures.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Verified appropriate lab couriers picked up collected lab specimens.
Medical Supplies Salesperson
Chandler's Drug and Medical Supplies
Landover Hills, MD
12.1995 - 11.1996
- Assisted customers in selecting and purchasing diabetic and ostomy supplies.
- Demonstrated proper equipment use by showing clients product setup and operation using advanced knowledge of medical and surgical processes.
- Preserved pharmacy inventory by inspecting pharmaceutical stock to determine inventory level.
- Assisted customers by locating requested items, answering product questions, and referring customers to on-duty pharmacist for medication inquiries.
Education
BBA - Business Administration And Management
Strayer University
Rockville, MD 09.2015 - 06.2017
Associate of Arts - Psychology
Southwestern College
Chula Vista, CA 09.1993 - 12.1995
Skills
Staff Management
undefinedTimeline
BBA - Business Administration And Management
Strayer University
09.2015 - 06.2017
Center Manager/Insurance Coordinator
Accessible MRI
10.2002 - 03.2008
Medical Receptionist
Magee and Michaels MD, PA- Orthopaedics
04.1998 - 11.2002
Medical Receptionist/ Surgical Coordinator
Fayaz A Shawl MD, PA- Cardiologist
03.1997 - 04.1998
Medical Assistant
William B Rosson MD- Internal Medicine
04.1996 - 03.1997
Medical Supplies Salesperson
Chandler's Drug and Medical Supplies
12.1995 - 11.1996
Associate of Arts - Psychology
Southwestern College
09.1993 - 12.1995
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