Summary
Overview
Work History
Education
Skills
Timeline
Generic

Margaret Mae Inglin

Tacoma

Summary

Experienced and empathetic people leader with 9 years of progressive leadership at Sephora, including extensive experience in employee relations, performance management, and conflict resolution. Proven ability to manage complex interpersonal dynamics, lead confidential investigations, and serve as a trusted advisor to teams. Known for strong communication, sound judgment, and a solutions-oriented approach to HR challenges.

Overview

9
9
years of professional experience

Work History

Store Manager (SM)

Sephora
07.2023 - Current
  • Led a diverse team in a high-volume retail environment with a focus on team development, performance, and engagement.
  • Partnered with Human Resources to documented confidential workplace investigations regarding team complaints, policy violations, and interpersonal conflicts, ensuring fair and timely resolution.
  • Acted as the primary point of contact for employee concerns, providing coaching, guidance, and support to both team members and management peers.
  • Managed performance through consistent feedback, corrective action, and development plans to promote accountability and growth.
  • Collaborated with HR business partners to analyze employee-related data, including turnover trends, engagement survey results, and attendance metrics, to drive proactive solutions.
  • Championed diversity, equity, and inclusion initiatives and contributed to internal projects that enhanced workplace culture and morale.
  • Mediated workplace conflicts to positive resolution, leveraging empathy, discretion, and policy knowledge.
  • Recognized for strong leadership presence, team morale, and the ability to develop future leaders within the organization.Led a diverse team in a high-volume retail environment with a focus on team development, performance, and engagement.


Assistant Store Manager / Sales and Service Leader / Beauty Advisor

Sephora
09.2016 - 07.2023
  • Excellent communication skills, both verbal and written.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Self-motivated, with a strong sense of personal responsibility.

Education

Associates - Business Administration And Management

Whatcom Community College
Bellingham, WA
06-2016

Skills

  • Employee Relations & Conflict Resolution
  • Performance Management
  • Coaching & Leadership Development
  • Data Analysis for Trend Identification
  • Interpersonal Communication
  • Confidentiality & Discretion

Timeline

Store Manager (SM)

Sephora
07.2023 - Current

Assistant Store Manager / Sales and Service Leader / Beauty Advisor

Sephora
09.2016 - 07.2023

Associates - Business Administration And Management

Whatcom Community College

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