Communicate clearly with my clients, identifying their needs, budget, and available properties
Schedule walk-throughs of properties, guiding clients through the home’s features and value, and answering any questions they have
Handle online marketing, promote open houses, host open houses, and walk-throughs of potential sellers’ houses to assess condition and recommend any repairs/renovations
In my first two months as a Realtor, I worked with dozens of customers, five clients, and closed two deals
Exceed clients’ expectations, anticipate their needs and questions, and foster relationships to maintain a long-term client base.
Passionate about learning and committed to continual improvement.
Gained strong leadership skills by managing projects from start to finish.
Licensed Real Estate Agent
Keller Williams Realty
Ashburn, VA
05.2021 - 12.2022
Research and analyze current market trends
Communicate with my clients, identifying needs, budget, and available properties
Schedule walk-throughs of properties, guiding clients through the home's features and value, and answering any questions they have
Handle online marketing, promoting open houses, hosting open houses, and walk-throughs of potential sellers' houses to assess condition and recommend any repairs/renovations
In my first two months as a Realtor, I worked with dozens of customers, five clients, and closed two deals
Exceed clients' expectations, anticipate their needs and questions, and foster relationships to maintain a long-term client base
Working knowledge of SentriLock and SentriKey
Broker Assistant
Anderson Commercial Real Estate, Inc.
Sterling, VA
06.2020 - 05.2021
Offer general administrative, marketing, and sales assistance to the Principal Broker of a commercial real estate firm
Arrange and participate in meetings with clients, as well as inspectors, stagers, and others involved in real estate transactions
Research and show properties, take pictures, and enter listings on multiple sites
Track, maintain, and invoice accounts receivable
BDC Coordinator
Grieco Ford of Delray Beach
Delray Beach, FL
03.2018 - 05.2020
Maintained records of customer needs and preferences.
Resolved customer complaints or answered customers' questions.
Enhanced performance through collaboration with diverse teams.
Planned and managed operations to achieve objectives within budgets.
Delegated work to staff, setting priorities and goals.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Guided employees in handling difficult or complex problems.
Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.
Recommended solutions related to staffing issues and proposed procedural changes to managers.
Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
Utilized VinSolutions Connect CRM to record and track various stages of potential customer sales.
Maintained electronic customer database to round up repeat business.
Managed website inventory listing with up-to-date vehicle inventory and specifications.
Followed required scripts and guidelines for inbound and outbound sales calls.
Scheduled vehicle-showing appointments for sales team and provided reminder phone calls to customers.
Determined customer automotive needs by asking relevant questions and working to develop relationships.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Listened to customer needs to identify and recommend best products and services.
Identified customer needs by asking questions and advising on best solutions.
Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
Developed strong understanding of vehicle product knowledge to assist with automotive sales and customer questions.
Kept informed of coupons, direct mailings and advertisements related to customer sales inquiries.
Education
Some College (No Degree) - Elementary Education
Virginia Commonwealth University
Richmond, VA
Communications
James Madison University
Harrisonburg, VA
Advanced Diploma -
Potomac Falls High School
Skills
CRM and Office Management Software
Advanced MS Office Suite Knowledge
Database and Client Management Systems
Professional and Courteous
Appointment Coordination
Research and Analytical Skills
Multi-Line Telephone Systems
Purchase Agreement Writing
Sales Pipeline Management
MLS Data Entry and Maintenance
Certification
Licensed Virginia Realtor - June 2021-Current
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
Some people dream of success while others wake up and work for it.
Office Manager/Marketing Assistant at Alexander Anderson Real Estate Group, Bergen Avenue, Jersey City, NJ, United StatesOffice Manager/Marketing Assistant at Alexander Anderson Real Estate Group, Bergen Avenue, Jersey City, NJ, United States