Summary
Overview
Work History
Education
Skills
Contact - Skills
Timeline
MAGGIE BAKER

MAGGIE BAKER

Vancouver,WA

Summary

Dedicated and results-driven professional with business ownership and extensive account and project management experience, seeking opportunities to leverage skills and expertise to drive success in a dynamic organization.

Adept at project management, team leadership, and problem-solving. Skilled in strategic planning, financial management, and business development. Committed to delivering exceptional results and driving growth.

Overview

16
16
years of professional experience

Work History

Market and Restaurant Owner

The Grocery, LLC
06.2019 - 09.2023
  • Successfully managed daily operations of restaurant and market including staff scheduling, customer service, and inventory management.
  • Developed strong relationships with food, wine and beer vendors to ensure cost effective purchasing of food and beverage items.
  • Created and managed all social media content.
  • Implemented wine club, first and only within its community.
  • Increased wine club membership by 50% in first two months.
  • Coordinated and hosted wine club pick up parties and events.
  • Created craft cocktail and wine menus bi-annually.
  • Managed POS system for accurate tracking of sales data, inventory levels, and labor costs.
  • Worked with staff to keep restaurant establishment up to food and health safety standards.
  • Organized special events in order to attract more customers, including open houses, craft markets, and weekly live music.
  • Maintained inventory of food and beverage items for customers.
  • Designed attractive promotional materials such as flyers and menus.
  • Managed payroll, daily deposits, and cost controls.

Account Director

EYELEVEL
08.2015 - 04.2019
  • Oversaw team of five to ten professionals handling global accounts.
  • Managed new store and shop-in-shop launches for North Face, YETI, Dyson.
  • Coached team members on how to effectively communicate with customers and resolve complex issues.
  • Maintained deep understanding of company services and products in order to offer most knowledgeable customer support.
  • Conducted regular meetings with clients to review progress on projects and discuss new opportunities.

Account Manager

EYELEVEL
10.2013 - 08.2015
  • Acted as vital link between client, production, and suppliers to ensure all terms of contracts and engagement were delivered perfectly.
  • Coordinated cross-functional teams to meet deadlines, ensuring that tasks were completed on time and within budget.
  • Planned and directed staffing, training, and performance evaluations to develop and control sales and service programs.

Project Manager

Various
05.2007 - 10.2013
  • Resolved complex customer issues in timely manner while maintaining positive relationships with clients.
  • Developed and maintained relationships with key accounts to ensure customer satisfaction.
  • Recommended, planned and prepared bi-annual production orders totaling up to $1M.
  • Cultivated strong client relationships through proactive communication and problem-solving.

Education

Master of Business Administration (M.B.A.) -

Marylhurst University, Lake Oswego, OR
12.2014

Bachelor of Arts (B.A.) in Psychology -

University of North Carolina At Asheville, Asheville, NC
12.2000

Skills

  • Financial Management
  • Small Business Operations
  • Vendor Relations
  • Project and Event Management
  • Team Leadership
  • Inventory Management
  • Staff Supervision
  • Operations Management

Contact - Skills

  • Staff Supervision
  • Vendor Relations
  • Client Engagement
  • Restaurant Operation

Timeline

Market and Restaurant Owner - The Grocery, LLC
06.2019 - 09.2023
Account Director - EYELEVEL
08.2015 - 04.2019
Account Manager - EYELEVEL
10.2013 - 08.2015
Project Manager - Various
05.2007 - 10.2013
Marylhurst University - Master of Business Administration (M.B.A.),
University of North Carolina At Asheville - Bachelor of Arts (B.A.) in Psychology,

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MAGGIE BAKER