Maggie Baldwin
Ann Arbor,MI
Summary
Experienced with managing daily operations and customer interactions in golf pro shop. Utilizes strong organizational skills and efficient inventory control to maintain smooth shop functionality. Also experienced with providing exceptional customer service in holiday-rush settings. Utilizes strong interpersonal skills to enhance guest experiences. Knowledge of effective teamwork and adaptability in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Holiday Employee
Little Flower Soap Company
12.2024 - 12.2025
- Assisted with making products and packaging orders during the holiday season
- Collaborated with team members to meet daily production goals effectively.
- Prepared items for shipping with care, ensuring timely arrival of online orders placed during the holiday rush.
- Maintained cleanliness and organization of work area to promote efficiency.
- Supported inventory management by tracking supplies and reporting shortages.
- Followed instructions meticulously to assemble products according to specifications.
Beverage Cart Attendant
Barton Hills Country Club
05.2025 - 09.2025
- Delivered beverages to patrons, ensuring timely service and customer satisfaction.
- Adapted to changing demands during peak hours, maintaining efficiency under pressure.
- Developed strong rapport with regular customers, fostering a welcoming atmosphere on the course.
- Demonstrated adaptability by working efficiently during high-traffic times while still providing attentive service to patrons.
- Restocked, organized and ordered products for beverage cart to maintain optimum inventory.
Summer Babysitter
Julie & Chris Weber
06.2023 - 08.2025
- Supervised children's activities, ensuring engagement and safety during playtime.
- Prepared nutritious meals and snacks adhering to dietary restrictions and preferences.
- Played games, worked on puzzles, and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
Golf Pro Shop Employee
Inverness Country Club
04.2022 - 08.2025
- Managed inventory control and restocking of merchandise to ensure optimal product availability.
- Maintained cleanliness and organization of pro shop, enhancing overall customer experience.
- Processed transactions efficiently, ensuring accurate sales records and customer satisfaction.
- Developed promotional displays to increase product visibility and drive sales initiatives.
- Maintained an organized and visually appealing pro shop environment, ensuring a welcoming atmosphere for guests.
Wedding Caterer
Wesley's Catering
06.2023 - 10.2024
- Delivered excellent customer service by promptly responding to inquiries regarding availability, pricing options, menu customization possibilities.
- Maintained strict adherence to food safety guidelines, ensuring the health and well-being of guests at every wedding served.
- Served catering guests by fulfilling orders, communicating requests to kitchen staff and routinely inquiring about customer satisfaction.
- Transported meal and beverage trays from kitchen and bar areas to serve guest tables.
- Set up and disassembled food service stations, equipment and furniture per contract specifications.
Figure Skating Coach
Chelsea Figure Skating Club
01.2021 - 07.2024
- Implemented safety protocols during practices, ensuring a secure environment for all participants.
- Analyzed moves of skaters to explain correct and incorrect techniques.
- Evaluated students to match skill levels with appropriate classes.
- Conducted regular evaluations of each skater''s progress to accurately assess skill level advancements or areas needing improvement.
- Developed and delivered effective and engaging coaching sessions to improve performance.
Education
Bachelor of Science - Nursing
University of Michigan
Ann Arbor, MI05-2028
High School Diploma -
Chelsea High School
Chelsea, MI05-2024
Skills
- Cleaning procedures
- Guest relations
- Stock replenishment
- Product display
- Team collaboration
- Relationship building
Timeline
Beverage Cart Attendant
Barton Hills Country Club
05.2025 - 09.2025
Holiday Employee
Little Flower Soap Company
12.2024 - 12.2025
Summer Babysitter
Julie & Chris Weber
06.2023 - 08.2025
Wedding Caterer
Wesley's Catering
06.2023 - 10.2024
Golf Pro Shop Employee
Inverness Country Club
04.2022 - 08.2025
Figure Skating Coach
Chelsea Figure Skating Club
01.2021 - 07.2024
Bachelor of Science - Nursing
University of Michigan
High School Diploma -
Chelsea High School