Maggie Weisenberger
Chillicothe
Summary
Dynamic Insurance Follow-Up Specialist with proven success at Ensemble Health Partners, enhancing revenue through effective communication and critical thinking. Skilled in Epic software and HIPAA compliance, I excel in resolving billing disputes and fostering positive patient relationships, achieving significant reductions in denials and underpayments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Insurance Follow-Up Specialist
Ensemble Health Partners
08.2023 - Current
- Streamlined follow-up processes for improved efficiency, ensuring timely resolution of unpaid claims.
- Reduced denials and underpayments through effective communication with payers, leading to increased revenue.
- Provided exceptional customer support to patients and insurance companies, fostering positive relationships and maintaining a high level of client satisfaction.
Secretary
Adena Regional Medical Center
06.2020 - 07.2023
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained electronic filing systems and categorized documents.
Revenue Cycle Specialist
CBCS
07.2018 - 06.2020
- Enhanced customer satisfaction by promptly addressing and resolving billing disputes.
- Increased revenue by identifying and resolving billing errors in a timely manner.
- Identified and resolved payment issues between patients and providers.
- Coordinated patient payment plans, balancing compassion with firmness to ensure timely payments while preserving positive patient relationships.
Education
High School Diploma -
Ohio Virtual Academy
Maumee06-2017
Skills
- Critical thinking capacity
- Organizational growth
- HIPAA compliance
- Effective communication
- Epic software proficiency
Certification
EMT-Basic
FireFighter I
Timeline
Insurance Follow-Up Specialist
Ensemble Health Partners
08.2023 - Current
Secretary
Adena Regional Medical Center
06.2020 - 07.2023
Revenue Cycle Specialist
CBCS
07.2018 - 06.2020
High School Diploma -
Ohio Virtual Academy
Similar Profiles
Samantha MarlattSamantha Marlatt
Specialized Mentor And Revenue Cycle Trainer at Ensemble Health Partners-OU Health /Ardent HealthSpecialized Mentor And Revenue Cycle Trainer at Ensemble Health Partners-OU Health /Ardent Health
Lynice MurrayLynice Murray
Spec Patient Access/ Financial Counselor at Ensemble Health Partners/ Bon Secours Mercy HealthSpec Patient Access/ Financial Counselor at Ensemble Health Partners/ Bon Secours Mercy Health
Rita WattsRita Watts
Patient Access Representative at Ensemble Health PartnersPatient Access Representative at Ensemble Health Partners
Leon Walter JrLeon Walter Jr
Dog Handler at Livingston Co Animal ShelterDog Handler at Livingston Co Animal Shelter
Stephen GrovesStephen Groves
Quality Assurance Supervisor at PPG INDUSTRIES, INCQuality Assurance Supervisor at PPG INDUSTRIES, INC