Maggie Weisenberger
Chillicothe
Summary
Dynamic Insurance Follow-Up Specialist with proven success at Ensemble Health Partners, enhancing revenue through effective communication and critical thinking. Skilled in Epic software and HIPAA compliance, I excel in resolving billing disputes and fostering positive patient relationships, achieving significant reductions in denials and underpayments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Insurance Follow-Up Specialist
Ensemble Health Partners
08.2023 - Current
- Streamlined follow-up processes for improved efficiency, ensuring timely resolution of unpaid claims.
- Reduced denials and underpayments through effective communication with payers, leading to increased revenue.
- Provided exceptional customer support to patients and insurance companies, fostering positive relationships and maintaining a high level of client satisfaction.
Secretary
Adena Regional Medical Center
06.2020 - 07.2023
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained electronic filing systems and categorized documents.
Revenue Cycle Specialist
CBCS
07.2018 - 06.2020
- Enhanced customer satisfaction by promptly addressing and resolving billing disputes.
- Increased revenue by identifying and resolving billing errors in a timely manner.
- Identified and resolved payment issues between patients and providers.
- Coordinated patient payment plans, balancing compassion with firmness to ensure timely payments while preserving positive patient relationships.
Education
High School Diploma -
Ohio Virtual Academy
Maumee06-2017
Skills
- Critical thinking capacity
- Organizational growth
- HIPAA compliance
- Effective communication
- Epic software proficiency
Certification
EMT-Basic
FireFighter I
Timeline
Insurance Follow-Up Specialist
Ensemble Health Partners
08.2023 - Current
Secretary
Adena Regional Medical Center
06.2020 - 07.2023
Revenue Cycle Specialist
CBCS
07.2018 - 06.2020
High School Diploma -
Ohio Virtual Academy
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