MAGGIE BAUER
Boise
Summary
I have worked as an associate, lead, assistant manager, and orderer for the Boise Co-op Pet Shop for 6 years. I also recently completed my Pet Nutrition Coaching certificate through NAVC. I have also worked in management, retail, and with people of all ages and backgrounds. I research pet products extensively, help customers find exactly what they need, and manage staff. I have 13 years of customer service experience. I am very organized and a team player. I am interested in contributing to a company that is dedicated to animals and animal health and education. My schedule is entirely flexible. A reference from my current position is available upon request.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Volunteer
Idaho Humane Society
Boise
12.2024 - Current
- Fostering kittens
- Helping with cats in the foster office
- Helping in the Cattery
Assistant Manager and Orderer
Boise Co-op
Boise
02.2020 - Current
- Committed to delivering excellent, efficient, and courteous customer service while working in a fast-paced environment
- Ordering Pet Product
- Meeting with Sales Reps to learn about pet products
- Attending Pet Sales Conventions
- Brand Training
- Researching Product
- Scheduling
- Cashiering
- General Store Upkeep
- Responding quickly to meet customer needs and resolve problems
- Focusing on learning new skills and staying updated with industry changes
- Participating in ongoing training to enhance own job skills and knowledge
Volunteer
Animal Shelter of the Wood River Valley
Hailey
05.2019 - Current
- Trapping and Fixing Feral Cats
Cocktail Waitress
The Mode Lounge
Boise
07.2019 - 01.2020
- Waitressing
- Running the Register
- Performing side work such as restocking garnishes, refilling ice bins, wiping down surfaces.
- Demonstrating excellent customer service skills by providing prompt and friendly service to all guests.
- Listening attentively to orders to determine exact drink requests in loud environment.
Education
Japanese -
University of Oregon
Eugene, OregonHistory -
Boise State University
Boise, IdahoSome College (No Degree) - Small Business Management And Entrepreneurship
College of Western Idaho
Nampa, IDSkills
- Customer service
- Teamwork and collaboration
- Friendly, positive attitude
- Multitasking
- Problem-solving
- Attention to detail
- Time management
- Organizational skills
- Excellent communication
- Computer skills
- Decision-making skills
- Animal welfare initiatives
- Employee training
- Inventory management
Certification
Certified Pet Nutrition Coach, North American Veterinary Community
Community Service
- Idaho Humane Society, Boise, ID, Volunteer, 12/01/24, Present, Fostering kittens, Helping with cats in the foster office, Helping in the Cattery
- Animal Shelter of the Wood River Valley, Hailey, ID, Volunteer, winter of 2016, dog walking
- I volunteer in the local community to TNR feral cats and rescue other kitties in need.
Awards
Super Squirrel, Co-op Employee of the Quarter, 2024
Timeline
Volunteer
Idaho Humane Society
12.2024 - Current
Assistant Manager and Orderer
Boise Co-op
02.2020 - Current
Cocktail Waitress
The Mode Lounge
07.2019 - 01.2020
Volunteer
Animal Shelter of the Wood River Valley
05.2019 - Current
Japanese -
University of Oregon
History -
Boise State University
Some College (No Degree) - Small Business Management And Entrepreneurship
College of Western Idaho