Professional assistant with experience in administrative support and operational efficiency. Strong focus on team collaboration and achieving results. Reliable in adapting to changing needs, skilled in communication, organization, and multitasking. Recognized for problem-solving abilities and proactive approach to tasks.
Overview
11
11
years of professional experience
Work History
Patient Access Assistant
Wellspan Health
12.2024 - 02.2025
Greeted and checked in patients, updating patient information in computer system.
Verified insurance coverage for appointments and collected co-payments as required.
Scheduled patient appointments, verifying accuracy of appointment times with providers.
Answered incoming calls, responding to inquiries from patients and other medical offices.
Prepared charts for new patients, ensuring all necessary forms were completed correctly.
Assisted with filing of medical records and documents, maintaining accurate electronic files.
Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and
documenting chief complaints.
PATIENT ACCESS ASSISTANT I
BrightView Health
05.2024 - 11.2024
Greeted and checked in patients, updating patient information in computer system.
Verified insurance coverage for appointments and collected co-payments as required.
Scheduled patient appointments, verifying accuracy of appointment times with providers.
Answered incoming calls, responding to inquiries from patients and other medical offices.
Prepared charts for new patients, ensuring all necessary forms were completed correctly.
Assisted with filing of medical records and documents, maintaining accurate electronic files.
Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
LEAD TEACHER
Christ Lutheran CDC
11.2022 - 02.2024
Developed and implemented a differentiated instruction approach that resulted in improved student engagement and learning outcomes.
Developed and implemented assessment tools to measure student progress.
Developed classroom rules and expectations that fostered a respectful and safe learning environment.
Created a positive learning environment that encouraged collaboration and problem-solving.
Facilitated small-group instruction to ensure individualized learning for each student.
Assistant Teacher
KinderCare Learning Centers
10.2020 - 11.2022
Developed and implemented health and safety protocols that ensured the safety of children in the daycare.
Provided compassionate and supportive care for children, including emotional and physical needs.
Developed a structured curriculum that covered age-appropriate topics and promoted academic, social and emotional growth in children.
Monitored and maintained accurate records of children's educational, social and emotional development.
Developed lesson plans and activities to meet the individual needs of each child.
Assistant Teacher
First Church of the Brethren
08.2018 - 10.2020
Assisted with feeding children and changing diapers, ensuring their physical needs were met.
Organized and supervised outdoor activities that promoted physical activity and improved coordination.
Developed and implemented an educational curriculum that improved learning outcomes by 50%.
Established a positive classroom environment that effectively managed behavior and encouraged social development.
Collaborated with parents to develop individualized learning plans for children with special needs.
Resolved conflicts among children in a positive and constructive way.
Cashier
Rutters Gas Station
03.2017 - 08.2018
Utilized up-selling and cross-selling techniques to increase revenue.
Assisted with setting up promotional displays.
Responded to customer inquiries in a timely and knowledgeable manner, providing a positive customer experience.
Developed a system for organizing merchandise that improved product visibility and accessibility.
Issue change,receipts, refunds, or tickets.
Provide excellent customer service to ensure satisfaction.
Cashier
Weis Markets
02.2014 - 03.2017
Stocked shelves and ensured product displays were organized and attractive.
Handled customer complaints calmly and professionally, resolving customer issues in a timely manner.
Greeted customers in a friendly and professional manner
Maintained an accurate cash drawer, reconciling discrepancies to the penny.
Utilized up-selling and cross-selling techniques to increase revenue.
Assisted customers with loading and unloading items from their vehicles.
Utilized up-selling and cross-selling techniques to increase revenue.
Assisted with setting up promotional displays.
Responded to customer inquiries in a timely and knowledgeable manner, providing a positive customer experience.
Developed a system for organizing merchandise that improved product visibility and accessibility.
Issue change, receipts, refunds, or tickets.
Provide excellent customer service to ensure satisfaction.
Education
High School Diploma -
Dallastown Area High School
Dallastown, PA
06.2017
Skills
Epic
Carelogic
Medical Billing
Medical Terminology
Medical Charting
HIPAA Compliance
Records Management
Insurance Verification
Account Management
Appointment Management
Telephone Etiquette
Behavior Management
Caregiving
Cardiopulmonary Resuscitation (CPR)
Classroom Management
Communication Skills
Curriculum Development
First Aid
Teaching
Ability to Multitask
Ability to Work in a Team
Time Management
Timeline
Patient Access Assistant
Wellspan Health
12.2024 - 02.2025
PATIENT ACCESS ASSISTANT I
BrightView Health
05.2024 - 11.2024
LEAD TEACHER
Christ Lutheran CDC
11.2022 - 02.2024
Assistant Teacher
KinderCare Learning Centers
10.2020 - 11.2022
Assistant Teacher
First Church of the Brethren
08.2018 - 10.2020
Cashier
Rutters Gas Station
03.2017 - 08.2018
Cashier
Weis Markets
02.2014 - 03.2017
High School Diploma -
Dallastown Area High School
Similar Profiles
Mead VegaMead Vega
Senior Workforce Advisor at Wellspan HealthSenior Workforce Advisor at Wellspan Health