Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager

Maggie Bennett

Clearwater,FL

Summary


Encouraging leader and analytical problem-solver with talents for team building, leading and motivating, as well as strong people skills with a focus on keeping people happy and having relationship-building expertise. Proficient in using independent decision-making techniques and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

8
8
years of professional experience

Work History

General Manager

Walk-Ons Sports Bistreaux
12.2024 - 06.2025
  • Oversaw daily operations of a high-volume sports-themed restaurant and bar, driving sales, guest satisfaction, and team performance.
  • Responsible for analyzing and managing the Profit and Loss statement to maximize revenue, control costs, and improve overall profitability
  • Recruited, trained, and mentored team members to uphold Walk-On’s core values and deliver a winning guest experience.
  • Ensured compliance with health, safety, and sanitation regulations, maintaining top-tier inspection ratings.
  • Fostered a positive work culture aligned based off of Walk-On's core values and guiding principles.
  • Conduct new hire orientation and onboarding to ensure smooth integration and training of Front of House staff.
  • Handle guest complaints and service recovery to maintain high customer satisfaction and loyalty.

Assistant General Manager/Bar Manager/Marketing Manager

Walk-Ons Sports Bistreaux
08.2022 - 10.2024


  • Led outreach marketing efforts by establishing partnerships with local businesses throughout Lubbock County to drive customer traffic and enhance brand recognition.
  • Conducted new hire orientation and onboarding for all front of house and heart of house employees, ensuring proper training, integration, and alignment with company culture and service standards.
  • Created and maintained weekly FOH schedules, balancing team availability with business needs while keeping labor costs within budget.
  • Oversaw financial management related to marketing materials, alcohol, uniforms, and FOH labor by tracking expenses and implementing cost-control strategies.
  • Maintained accurate inventory of beer, wine, and liquor through regular audits and coordinated purchasing to prevent waste, shortages, or overstocking.
  • Managed our Facebook account by creating and scheduling content that increased brand engagement and promoted in-house specials, events, and community involvement.
  • Facilitated ongoing FOH training sessions focused on service excellence, sales techniques, and policy compliance to enhance team performance and consistency.
  • Coordinated catering operations, including logistics, staffing, and communication with clients, to ensure successful execution of both on-site and off-site events.



Service Manager

Walk-Ons Sports Bistreaux
05.2020 - 08.2022


  • Develop and manage front of house staff schedules to optimize coverage, control labor costs, and meet fluctuating business demands.
  • Oversee uniform inventory and implement cost control measures to reduce expenses and maintain professional staff appearance.
  • Conduct comprehensive front of house training programs focused on service standards, product knowledge, and upselling techniques.
  • Handle guest interactions and resolve complaints promptly to ensure excellent customer experiences and encourage repeat business.
  • Track server sales performance regularly to identify opportunities for improvement and support revenue growth initiatives.


Server/Bartender

Walk-Ons Sports Bistreaux
07.2018 - 05.2020
  • Led front-of-house service as a Captain, coordinating server and bartender operations to ensure smooth shifts and consistent guest satisfaction.
  • Delivered high-volume, high-quality food and beverage service while maintaining brand standards in a fast-paced sports bar environment.
  • Trained and mentored new servers and bartenders, reinforcing company policies, menu knowledge, and upselling techniques.
  • Communicated effectively with kitchen and management teams to ensure timely service and resolve guest concerns quickly.
  • Managed bar inventory, prepared craft cocktails, and upheld all TABC and safety procedures

Server

TJ’s Italian Cafe
09.2017 - 06.2018
  • Served guests at a busy, Italian restaurant on Indian Rocks Beach offering pasta, seafood, pizza, beer, and wine.
  • Recommended wine and beer pairings to go with menu items and helped guests choose meals they would enjoy.
  • Poured and served beer and wine safely and efficiently.
  • Took orders accurately, delivered food quickly, and checked in with guests to make sure they had a great experience.
  • Worked well with the kitchen and other front of house staff to keep service running smoothly.
  • Built friendly relationships with regulars and tourists, helping create a welcoming and relaxed atmosphere.

Education

High School Diploma -

Indian Rocks Christian
Largo, FL
05.2018

Skills

  • Brand Ambassador
  • Building Relationships
  • Business Development
  • Leading a team of 100 people
  • Social Media Management
  • Recruiting/ Onboarding
  • Leadership and team building
  • P&L management
  • Schedule management
  • Cost controls

Timeline

General Manager

Walk-Ons Sports Bistreaux
12.2024 - 06.2025

Assistant General Manager/Bar Manager/Marketing Manager

Walk-Ons Sports Bistreaux
08.2022 - 10.2024

Service Manager

Walk-Ons Sports Bistreaux
05.2020 - 08.2022

Server/Bartender

Walk-Ons Sports Bistreaux
07.2018 - 05.2020

Server

TJ’s Italian Cafe
09.2017 - 06.2018

High School Diploma -

Indian Rocks Christian

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