Maggie Black
Boone,NC
Summary
Detail-oriented individual with a strong background in customer service and document organization. Known for effective communication and team collaboration, consistently enhancing operational efficiency and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Front of House Cashier
Zanders Bistro
Mooresville, North Carolina
06.2024 - 08.2024
- Processed customer transactions with accuracy and efficiency using POS system, ensuring smooth checkout experience.
- Addressed customer inquiries professionally and swiftly, enhancing overall satisfaction and loyalty.
- Maintained clean and organized front of house area, contributing to a welcoming atmosphere for customers.
File Clerk
Davis Law PLLC
Mooresville, North Carolina
09.2021 - 08.2023
- Organized and maintained legal files, improving document retrieval speed.
- Managed electronic filing systems to ensure accuracy and compliance.
- Responded to file requests from attorney and support staff promptly.
- Created labels for files and folders, facilitating easier access and organization.
Front of House Cashier
Showmars
Mooresboro, North Carolina
03.2023 - 07.2023
- Assisted customers with menu inquiries and provided recommendations as needed.
- Handled cash, credit, and digital payments securely during busy service hours.
- Coordinated with kitchen staff to ensure timely order fulfillment and customer satisfaction.
- Monitored stock levels and communicated needs for supplies to management promptly.
Retail Sales Associate
The Cosmo Gypsy
Mooresville, North Carolina
10.2022 - 03.2023
- Assisted customers with product selection to enhance overall satisfaction.
- Resolved customer complaints promptly and courteously, ensuring positive service experience.
- Operated cash register and POS systems for processing purchases, refunds, and exchanges.
- Maintained clean, organized work area to support seamless operations.
Education
Bachelor of Arts - English Literary Studies
Appalachian State University
Boone, NCSkills
- Customer relations
- Effective communication
- Attention to detail
- Multitasking and organization
- Time management
- Team collaboration
- Conflict resolution
- Document organization
- Project management
Timeline
Front of House Cashier
Zanders Bistro
06.2024 - 08.2024
Front of House Cashier
Showmars
03.2023 - 07.2023
Retail Sales Associate
The Cosmo Gypsy
10.2022 - 03.2023
File Clerk
Davis Law PLLC
09.2021 - 08.2023
Bachelor of Arts - English Literary Studies
Appalachian State University